Web.mil Support Services
ID: HQ0516-FY-25-0001Type: Special Notice
Overview

Buyer

DEPT OF DEFENSEDEFENSE MEDIA ACTIVITY (DMA)HQ DEFENSE MEDIA ACTIVITYFORT MEADE, MD, 20755, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR) (DF01)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/0f93bf783c1348388e2046e4ac36832a/view
Timeline
    Description

    The Department of Defense, through the Defense Media Activity (DMA), is seeking qualified contractors to provide Web.mil Support Services, focusing on the transition from the legacy American Forces Public Information Management System (AFPIMS) to the WEB NextGen Content Management System (CMS). The contractor will be responsible for delivering a comprehensive range of professional, technical, and business services to support the DMA's web operations, including cloud solutions, software development, security compliance, and 24/7 technical support. This initiative is crucial for ensuring the effective management of web infrastructure and compliance with federal regulations as the DMA prepares for the sunset of AFPIMS by September 30, 2027. Interested vendors must submit their qualifications and capabilities by February 6, 2025, and can contact Thomas Brown or Colette Jones for further information.

    Point(s) of Contact
    Thomas Brown
    thomas.j.brown314.civ@mail.mil
    Colette Jones
    colette.b.jones.civ@mail.mil
    Files
    Title
    Posted
    Sources Sought HQ0516-FY-25-0001.pdf
    The Defense Media Activity (DMA) has issued a Sources Sought Notice to explore industry capabilities for Web Enterprise Business Support Services in support of its mission. The objectives include gathering information for budgeting, acquisition strategy formulation, and defining performance specifications. The required services include professional, technical, and business support for the DMA's Web Enterprise Business (WEB.mil) operations, which involve migrating to the new WEB NextGen content management system by September 30, 2027. The contractor must provide comprehensive services, including cloud solutions, Global Content Delivery Network (GCDN) capabilities, software development, training, cybersecurity, and service desk support for approximately 9,000 users. Respondents are invited to detail their capabilities, previous experience, and to submit a comprehensive budget estimate. The notice emphasizes that responses are not binding proposals and participation is voluntary, solely for informational purposes. The Government is not obligated to reimburse participants for any expenses incurred. The intention is to use the information collected to assess market capability and determine potential solicitation opportunities for the services required.
    Sources Sought HQ0516-FY-25-0001 - Amendment 0001.pdf
    The Defense Media Activity (DMA) has issued a Sources Sought Notice to gather industry information for developing Web Enterprise Business Support Services. The aim is to identify vendors capable of delivering a comprehensive solution to support the DMA's mission through various professional and technical services, particularly related to the transition from the legacy American Forces Public Information Management System (AFPIMS) to the new WEB NextGen content management system, by the mandated deadline of September 30, 2027. Vendors are required to detail their experience, provide itemized budget estimates, and outline their capabilities in delivering services related to cloud operations, global content distribution networks, software development, cybersecurity, and support operations, among others. Companies are encouraged to respond with a white paper submission that showcases their qualifications and experience, ensuring compliance with federal regulations. The submission deadline is set for January 27, 2025, and the notice emphasizes that this is not a request for proposals but a means for the government to assess market capabilities and potentially inform future contracting actions. Responses, however, will not result in direct feedback or constitute a commitment from the government to initiate a contract.
    Sources Sought HQ0516-FY-25-0001 - Amendment 0002.pdf
    The Defense Media Activity (DMA) is seeking industry input for Web Enterprise Business Support Services as part of a forthcoming procurement initiative. This Sources Sought Notice aims to gather information to help develop the budget, acquisition strategy, and performance specifications for these services. The required services include a turnkey solution catering to professional, technical, and business support for the DMA's WEB.mil component. Specific areas of focus include cloud services, software development, infrastructure management, security compliance, learning management systems, and technical support for over 9,000 users. Contractors interested in responding are asked to detail their capabilities, prior experience, and provide budget estimates. The notice outlines that responses should arrive by February 1, 2025, and emphasizes that this is not a Request for Proposal but an information-gathering exercise. The government retains the right to use the gathered information at its discretion, and all responses should adhere to guidelines ensuring clarity and completeness. This effort aligns with mandated transitions away from legacy systems by 2027, with DMA seeking partners that meet stringent performance and compliance standards.
    Sources Sought HQ0516-FY-25-0001 - Amendment 0003.pdf
    The Defense Media Activity (DMA) issued a Sources Sought Notice to gather information from industry regarding the Web Enterprise Business Support Services needed to aid its mission. This notice aims to assess industry capabilities for delivering a comprehensive solution that encompasses various technical and business services, including cloud operations, software development, cybersecurity, and customer support. The document outlines the scope of work, specifying requirements such as professional labor services, cloud commodity management, web content migration, and service desk support. Vendors are encouraged to submit detailed capabilities, budget estimates, and responses to anticipated tasks. The anticipated service aims to transition existing systems to the WEB NextGen platform by September 2027, fully replacing the legacy American Forces Public Information Management System. The notice emphasizes that it is for informational and planning purposes only, not a formal solicitation, and underscores the voluntary nature of industry participation. Responses will serve to guide future acquisition strategies effectively.
    Sources Sought HQ0516-FY-25-0001 - Amendment 0004.pdf
    The Defense Media Activity (DMA) is soliciting information from industry regarding the potential procurement of Web Enterprise Business Support Services to enhance its mission. This Sources Sought Notice aims to gather insights for budget planning and acquisition strategy development related to a turnkey solution that addresses required capabilities for the DMA's WEB.mil component. Interested vendors are encouraged to highlight their relevant experience, capabilities, and to provide an itemized budget estimate that aligns with the specified service needs. Key areas of support include professional and technical services, cloud solutions, website migration, security compliance, training, and service desk operations. The contractor is expected to deliver comprehensive management for web infrastructure, support content delivery networks, and provide software development and maintenance. Vendors must submit responses by February 6, 2025, with complete documentation of their qualifications and an adherence to federal regulations. This notice serves as a preliminary step in market research and is not an official request for proposals.
    Web Enterprise Business Services Q-A.pdf
    The Defense Media Activity (DMA) is conducting a Request For Information (RFI) for Web Enterprise Business Services, focused on transitioning from the existing AFPIMS Content Management System to the new WEB NextGen CMS. This initiative aims to identify contractors capable of providing computer systems design services under an indefinite delivery/indefinite quantity (IDIQ) contract. Key points include the requirement for contractors to have existing IT contracts valued at $30 million or greater for cloud architecture, a focus on integrating various capabilities such as training, software development, and compliance with Department of Defense security frameworks, including Zero Trust principles. Questions and responses in the RFI address potential incumbents, migration timelines, training modalities, operational challenges, and other essential service deliverables. The transitional plan emphasizes corresponding changes in software licensing and clarifications in provided services. The RFI signals significant market research to align contractor capabilities with federal contract requirements while anticipating future-specific Performance Work Statements (PWS) detailing expectations for proposal submissions. Overall, this document outlines DMA’s strategic approach to enhancing its web services via informed contractor engagement and collaboration.
    Web Enterprise Business Services Q-A Revisions.pdf
    The Defense Media Activity has issued a Request for Information (RFI) to explore potential sources for Web Enterprise Business Services, primarily focusing on the transition from the existing AFPIMS to the WEB NextGen Content Management System (CMS). This RFI serves as a market research tool, indicating that while an incumbent contractor exists (Zolon Tech), the specifications are evolving, particularly with a heightened emphasis on cloud architecture, software licensing, and security compliance due to the adoption of Zero Trust principles. Key considerations addressed include the training scope, including preferred delivery methods and accessibility for Learning Management Systems (LMS), and compliance with Department of Defense security tools. The government seeks feedback regarding operational challenges, integration of systems, and the roles of contractors in the migration process, but it aims to finalize the Performance Work Statement (PWS) based on the insights gathered. Specifics related to budget estimates, personnel qualifications, and deliverables remain undetermined at this stage as the RFI focuses solely on gathering market interest and capabilities. The overall objective is to consolidate various web services into a single cohesive support contract while ensuring security and compliance with federal directives.
    Web Enterprise Business Services RFI Attachment Q_A.docx
    The Request For Information (RFI) issued by the Defense Media Activity seeks insights regarding Web Enterprise Business Services, specifically denoted as HQ0516-FY-25-0001. It provides a structured template for responding companies, outlining the need for essential business information, including company name, contact details, and NAICS code (541512) relating to Computer Systems Design Services. The document addresses various business classifications, inviting submissions from large businesses, small disadvantaged, woman-owned, 8(a), HUBZone, and service-disabled veteran-owned entities. It contains space for additional questions and comments, encouraging potential vendors to articulate their expertise and capabilities relevant to the RFI's technical requirements. As part of the procurement process, this RFI aims to gather valuable market intelligence, thereby facilitating informed decision-making for future contracts related to the Defense Media Activity’s web service needs.
    Lifecycle
    Title
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    Web.mil Support Services
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    Special Notice
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