CBP Request for Information (RFI) for CBP Medical Services (Pre/Post Employment)
ID: CBP-RFI-HRM-MEDICAL-SERVICESType: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS CUSTOMS AND BORDER PROTECTIONMISSION SUPPORT CONTRACTING DIVISIONWASHINGTON, DC, 20229, USA

NAICS

All Other Miscellaneous Ambulatory Health Care Services (621999)

PSC

MEDICAL- OTHER (Q999)
Timeline
    Description

    The Department of Homeland Security's U.S. Customs and Border Protection (CBP) is seeking information from vendors regarding the provision of pre- and post-employment medical services, including medical examinations, fitness testing, medical consultations, and drug testing. The objective of this Request for Information (RFI) is to gather market research data to inform future procurement decisions for a recompete of the existing IDIQ contract, which is critical for ensuring that CBP personnel meet necessary medical standards for their law enforcement roles. With a workforce of approximately 60,000, the CBP emphasizes the importance of maintaining qualified personnel through comprehensive medical evaluations and the use of electronic systems for efficient information exchange. Interested parties are encouraged to submit their responses by March 24, 2025, and direct any questions to Peter Giambone at peter.a.giambone@cbp.dhs.gov or Matthew Coniglio at matthew.coniglio@cbp.dhs.gov.

    Point(s) of Contact
    Files
    Title
    Posted
    The Request for Information (RFI) pertains to medical services required for U.S. Customs and Border Protection (CBP) and outlines expectations for contractor qualifications, including certification requirements for laboratories and management experience. Key points include the necessity for HHS-certified laboratories to be part of the offeror's team and the projected increase in medical exam requests, which may require flexible timelines for high volumes. The document highlights essential capabilities such as automated self-scheduling and guidelines for appointment management. The RFI encourages clarity regarding submission formats and structure, confirming certain assumptions like no stringent margins or font requirements. Recommendations for improving service delivery included adjusting to industry standards for appointment scheduling, allowing alternate contact methods for physicians, and ensuring sensitivity to healthcare industry operational constraints. Concerns were raised about IT security certifications, clarifying that requirements are currently under review. The responses indicate willingness to consider suggestions for improving contractor capabilities while maintaining compliance with federal regulations. This document is part of the federal government's broader initiative to solicit effective and efficient service responses as part of ongoing public health and safety objectives.
    The Department of Homeland Security's U.S. Customs and Border Protection (CBP) has issued a Request for Information (RFI) seeking vendors to provide pre- and post-employment medical examinations, fitness testing, medical consultations, and drug testing services. This RFI is aimed at gathering information for future procurement decisions and does not constitute a solicitation for proposals. The document outlines the requirement for board-certified physicians to evaluate employee fitness for duty, develop medical standards, and conduct drug testing as compliance with federal regulations. The CBP's workforce, about 60,000 strong, must meet medical standards critical to various law enforcement roles. The RFI emphasizes the need for electronic systems to facilitate daily exchanges of medical information. With the contract anticipated to start in November 2026, interested parties are invited to submit responses by March 2025, detailing their capabilities and experiences in providing the outlined services. Clarity on technical requirements and data security measures, as well as an understanding of the operational environment, is essential for potential vendors to demonstrate their suitability for these essential services.
    The document outlines the Statement of Work (SOW) for Medical Support Services requested by the U.S. Customs and Border Protection (CBP), a division of the Department of Homeland Security. This SOW aims to provide medical services to support the National Programs Division and the CBP Hiring Center, ensuring personnel meet job-related medical standards. The scope includes conducting medical examinations, psychiatric consultations, drug testing, and implementing drug-free workplace programs. The Contractor is tasked with scheduling examinations, reviewing medical documentation, providing medical consultations, and coordinating specimen collection across multiple locations. Specific tasks include general medical examinations, evaluations for fitness for duty, specialized medical tests, and ensuring compliance with federal drug testing guidelines. The document emphasizes the importance of timely communication and data security when handling sensitive medical information. The CBP's goal is to maintain qualified personnel capable of performing their duties safely while adhering to regulations. This comprehensive approach reflects the government's commitment to providing necessary medical evaluations for current and prospective employees within the agency's workforce.
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