4Point Foundation Customer Care for AEM Forms Renewa
Type: Special Notice
Overview

Buyer

NATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNASA SHARED SERVICES CENTERSTENNIS SPACE CENTER, MS, 39529, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - OTHER DATA CENTER FACILITIES PRODUCTS (HARDWARE AND PERPETUAL LICENSE SOFTWARE) (7C21)

Original Source

https://sam.gov/opp/4db173efa0f04057808aa1f1b570aae1/view
Timeline
    Description

    NASA's National Aeronautics and Space Administration (NASA) Shared Services Center is seeking to issue a sole source contract for continued customer care services for the 4Point Foundation's Adobe Experience Manager (AEM) Forms Renewal. The procurement aims to secure specialized technical support and consultation services for an enterprise on-premises hosted JEE AEM platform at NASA's Marshall Space Flight Center, which includes product support, server architecture, configuration, upgrading, design, and advanced programming. This contract is critical for maintaining the functionality and efficiency of NASA's AEM Forms system, ensuring seamless operations within their technical infrastructure. Interested organizations must submit their capabilities and qualifications in writing to Kimberlynn Lancaster at kimberlynn.m.lancaster@nasa.gov by 3:00 p.m. Central Standard Time on August 8, 2025, to be considered for this opportunity.

    Point(s) of Contact
    Kimberlynn Lancaster
    Kimberlynn.m.lancaster@nasa.gov
    Files
    Title
    Posted
    SATPC0039587 Tab 04 SOW.pdf
    This Statement of Work outlines NASA's requirement for continued specialized Adobe Experience Manager (AEM)-FORMS technical support and consultation services from 4Point. The services are for an enterprise on-premises hosted JEE AEM platform at NASA Marshall Space Flight Center (MSFC). The support includes AEM Forms product support, server architecture, configuration, upgrading, design, Adobe Workbench configuration and debugging, advanced AEM-Forms specific JavaScript programming, and adaptive forms integration. The period of performance is from October 1, 2025, to September 30, 2026.
    Lifecycle
    Title
    Type
    4Point Foundation Customer Care for AEM Forms Renewa
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