Experian Remote Identity Proofing (RIDP) Services
ID: 260228JType: Presolicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFCENTERS FOR MEDICARE AND MEDICAID SERVICESOFC OF ACQUISITION AND GRANTS MGMTBALTIMORE, MD, 21244, USA

NAICS

Other Computer Related Services (541519)

PSC

SUPPORT- ADMINISTRATIVE: BACKGROUND INVESTIGATION (R615)

Set Aside

No Set aside used (NONE)

Original Source

https://sam.gov/workspace/contract/opp/e63f6b88acc84b67884087d696c7dff8/view
Timeline
    Description

    The Department of Health and Human Services, specifically the Centers for Medicare & Medicaid Services (CMS), intends to award a sole-source contract to Experian Information Solutions, Inc. for Remote Identity Proofing (RIDP) Services. This procurement aims to ensure continuity of operations by utilizing Experian's proprietary RIDP services, which are already integrated into CMS systems and are essential for identity management and credentialing processes. The services will include various functionalities such as Identity Assurance Level 2 (IAL2) and Level of Assurance 3 (LOA3) proofing, Social Security Number verification, and support for Spanish and Limited English Proficiency users. Interested parties may submit capability statements by December 17, 2025, with a formal Request for Proposal anticipated in December 2025 and an award expected in February 2026. For further inquiries, contact Jeremy Garvin at jeremy.garvin@cms.hhs.gov or Benjamin Peter at benjamin.peter@cms.hhs.gov.

    Files
    Title
    Posted
    Experian RIDP Presolicitation Notice.pdf
    The U.S. Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS) intends to award a sole-source contract to Experian Information Solutions, Inc. for Remote Identity Proofing (RIDP) Services. This non-competitive acquisition, under FAR 6.302-1, is due to Experian being the only source capable of providing the proprietary, customized RIDP services currently integrated into CMS systems for continuity of operations. The contract will have a one-year base period and four one-year option periods. Experian will ensure RIDP services meet current and future NIST standards (SP 800-63-2, 800-63-3, 800-63A), provide market analysis, and optimize user experience. Key functionalities include Identity Assurance Level 2 (IAL2) and Level of Assurance 3 (LOA3) proofing, linking online and call center authentication results, Social Security Number (SSN) verification, proactive monitoring, login risk assessment, continuous assessment, audit log retention, testing services, data set transparency, usage tracking, and Spanish/Limited English Proficiency (LEP) interpretation for call center support. Experian will also provide professional services support and assist during audits. While this is a sole-source synopsis, a formal RFP is anticipated in December 2025, with an award in February 2026. Interested parties may submit capability statements by December 17, 2025, 1:00 PM ET.
    Lifecycle
    Title
    Type
    Experian Remote Identity Proofing (RIDP) Services
    Currently viewing
    Presolicitation
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