Key Box Warranty Support
ID: SP4703-25-Q-0030Type: Solicitation
Overview

Buyer

DEPT OF DEFENSEDEFENSE LOGISTICS AGENCYDCSO RICHMOND DIVISION #1RICHMOND, VA, 23237, USA

NAICS

Security Systems Services (except Locksmiths) (561621)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- ALARM, SIGNAL, AND SECURITY DETECTION SYSTEMS (J063)

Original Source

https://sam.gov/opp/96fa3f829555402daa71b784d458d3d0/view
Timeline
    Description

    The Department of Defense, through the Defense Logistics Agency (DLA), is seeking qualified contractors to provide warranty support services for 40 electronic Key Boxes located at the Defense Supply Center in Richmond, Virginia. The contract entails offering technical support via telephone and email, software updates, and necessary replacement parts for a duration of one year, with strict requirements for logging and tracking services and a response time of one working day for service requests. This procurement is critical for maintaining the operational integrity and security of the electronic key systems, ensuring compliance with federal regulations and safety standards. Interested parties can contact Benjamin Maxwell at benjamin.maxwell@dla.mil or Allison Douglewicz at allison.douglewicz@dla.mil for further details, with the anticipated project duration starting from June 7, 2025.

    Point(s) of Contact
    Benjamin Maxwell
    benjamin.maxwell@dla.mil
    Allison Douglewicz, Contracting Officer
    allison.douglewicz@dla.mil
    Files
    Title
    Posted
    FINAL SOW - Key Box Support Service with Warranty.pdf
    The Defense Logistics Agency (DLA) seeks to provide extended warranty support services for 40 electronic Key Boxes at the Defense Supply Center Richmond. The contract includes telephone and email technical support, software updates, and necessary replacement parts for one year. The contractor is responsible for logging and tracking services and must respond to requests within one working day. Failure to restore equipment promptly could lead to cancellation of the warranty service agreement. The SOW outlines strict compliance with federal regulations and includes specific requirements for personnel security, installation security, and IT certifications. Contractors must secure clearance before accessing federally controlled facilities, adhere to safety and environmental regulations, and comply with site-specific requirements, including obtaining permits and following traffic and operational protocols on-site. The anticipated project duration is 12 months, starting from June 7, 2025. The contractor must submit monthly performance invoices, maintain documentation throughout the contract, and ensure compliance with local security and safety policies. Overall, this SOW emphasizes the criticality of maintaining the security and operational integrity of the electronic key systems at the DLA while adhering to stringent federal standards and regulations.
    JA Key Box Support Service REDACTED.pdf
    SP4703-25-Q-0030.pdf
    The document pertains to a federal Request for Proposal (RFP) awarded to Architectural Products of Virginia. This RFP likely concerns the provision of specialized products or services aligned with governmental infrastructure or public facilities. Detailed throughout the document are the various regulatory and procedural requirements typical in government projects, such as compliance with federal guidelines, coordination with engineers and architects, and adherence to safety standards. Specific emphasis is placed on procurement processes, including the evaluation of vendor qualifications and the selection criteria, which ensure that only qualified contractors are engaged. Implicit in the document is the aim to enhance operational function while ensuring public safety and regulatory compliance. The structure suggests an outline of pre-award procedures, likely serving as guidance for both procurement officials and prospective bidders to navigate the complexities of government contracting effectively. Overall, this document underscores the government's commitment to maintaining high standards in contractor selection and project execution.
    Lifecycle
    Title
    Type
    Key Box Warranty Support
    Currently viewing
    Solicitation
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