Information Management- Infrastructure Maintenance
ID: 7712ITIM2024Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE AIR FORCEFA8003 771 ENTERPRISE SOURCING SQWRIGHT PATTERSON AFB, OH, 45433-5344, USA

NAICS

Wired Telecommunications Carriers (517111)

PSC

IT AND TELECOM - NETWORK SUPPORT SERVICES (LABOR) (DG01)

Original Source

https://sam.gov/opp/a20c9493e8954b628410e7f4115899f2/view
Timeline
    Description

    The Department of Defense, specifically the Department of the Air Force, is seeking information from potential vendors for the Information Technology - Infrastructure Maintenance (IT-IM) contract, aimed at ensuring the operational readiness of critical communication systems across all Air Force installations. This procurement focuses on legacy IT maintenance and sustainment services for systems such as Giant Voice, Land Mobile Radio (LMR), VOIP, and Microwave, emphasizing routine maintenance, troubleshooting, and compliance with Department of Defense standards. The contract is expected to include one base year and four one-year option periods, with interested vendors required to submit their capabilities, past experience, and quality control measures by January 30, 2025. For further inquiries, vendors can contact Sandy Thompson at sandy.thompson@us.af.mil or Michaela Desch at michaela.desch@us.af.mil.

    Point(s) of Contact
    Sandy Thompson
    sandy.thompson@us.af.mil
    Michaela Desch
    michaela.desch@us.af.mil
    Files
    Title
    Posted
    Draft IT-IM PWS 19 Dec 24.pdf
    The Air Force Installation & Mission Support Center (AFIMSC) seeks to ensure the operational readiness of key communication systems through the Information Technology - Infrastructure Maintenance (IT-IM) contract. This acquisition covers systems like Digital Voice, Giant Voice, Microwave, and Land Mobile Radio across all Department of the Air Force installations globally. The contractor will undertake routine maintenance, troubleshooting, repairs, and modernizations to enhance system capabilities while aligning with applicable Department of Defense standards. Key service areas include routine maintenance and preventive inspections, effective documentation of maintenance activities, adherence to cybersecurity practices, and the creation of a Quality Control Program to guarantee service levels. The overall structure emphasizes maintenance responsibilities, outage management, documentation, safety practices, and effective communication with government representatives. Contractors must ensure compliance with physical security, access control, and record management, guaranteeing all activities align with Air Force directives. Ultimately, this contract facilitates a systematic approach to sustain critical IT infrastructures vital for mission success, emphasizing quality service delivery, responsiveness to outages, and strategic upgrades as mission needs evolve.
    Infrastructure Technology - Infrastructure Maintenance (IT-IM) RFI January 2025.pdf
    The Department of the Air Force's Air Force Materiel Command is conducting a Sources Sought synopsis to identify potential vendors for Information Technology Infrastructure Maintenance (IT-IM) services at Wright-Patterson Air Force Base. This request aims to enhance collaboration across various management and engineering disciplines while ensuring the maintenance of mission-critical systems, including Voice Systems, Cable Infrastructure, and Land Mobile Radio systems. The anticipated contract includes one base year and four one-year option periods. Interested vendors must provide information regarding their business size, capabilities, past experience, and quality control measures. Additionally, corporate experience related to similar maintenance and sustainment services is requested, along with details of relevant inventory practices and environmental compliance measures. The deadline for responses is set for January 30, 2025. This effort is not a formal solicitation but aims to gather industry insights to inform future requirements and solicitations relating to IT infrastructure needs within the Air Force. All responses may be made publicly available.
    Lifecycle
    Title
    Type
    Information Management- Infrastructure Maintenance
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