DD01--PROTRACK SLA (VA-25-00018964)
ID: 36C77625Q0036Type: Special Notice
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFPCAC HEALTH INFORMATION (36C776)INDEPENDENCE, OH, 44131, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - SERVICE DELIVERY SUPPORT SERVICES: ITSM, OPERATIONS CENTER, PROJECT/PM (LABOR) (DD01)

Original Source

https://sam.gov/opp/ef641d8d8b7440759d3328ee689c4d74/view
Timeline
    Description

    The Department of Veterans Affairs (VA) intends to negotiate a sole-source contract with Myers Information Systems, Inc. for the ProTrack traffic software system, which is critical for on-air programming scheduling at the VA's ILEAD facility in St. Louis, MO. The contract will include off-site maintenance support available 24/7 for both critical and non-critical issues, ensuring prompt resolution through various communication methods. The proprietary nature of the ProTrack software necessitates exclusive support from Myers, the sole developer and provider, to maintain and enhance the system effectively. Interested parties may submit capability statements by November 13, 2024, at 10:00 AM ET to the primary contact, Wayne Klotzbach, via email at wayne.klotzbach@va.gov.

    Point(s) of Contact
    Wayne KlotzbachContracting Specialist
    (216) 447-8300
    wayne.klotzbach@va.gov
    Files
    Title
    Posted
    36C77625Q0036.docx
    The Department of Veterans Affairs (VA) intends to negotiate a sole-source contract with Myers Information Systems, Inc. for the ProTrack traffic software system, which is essential for on-air programming scheduling at the VA's ILEAD facility in St. Louis, MO. The contract will encompass off-site maintenance support available 24/7 for critical and non-critical issues, ensuring swift resolution through various communication methods. The proprietary nature of the ProTrack software necessitates exclusive support from Myers. This procurement falls under NAICS code 541519 and is not a request for competitive proposals, indicating the reliance on a single source due to the specific expertise required. Interested parties may submit capability statements for consideration, but the government retains discretion over competitive necessity. The contract will follow a firm fixed-price model over an initial year with options for annual renewals. Performance standards include strict resolution timelines for service tickets and regular reporting on maintenance activities. The document outlines stringent confidentiality, security requirements, and training expectations for contractor personnel to ensure compliance with VA regulations. Overall, this announcement highlights the VA's commitment to maintaining essential educational program delivery systems efficiently and securely.
    P11_SOLE SOURCE LETTER_MYERS INFORMATION SYSTEMS_JULY 31 2024.pdf
    Myers Information Systems, Inc. asserts in a correspondence dated July 31, 2024, that it is the exclusive developer and provider of the ProTrack™ Software System for the United States Department of Veterans Affairs (VA). The letter establishes that Myers Information Systems is the sole source for all ProTrack software updates, professional services, and technical support, as the company lacks a dealer network. This confirmation underlines the company’s unique position in servicing this specific software, ensuring the VA has access to dedicated expertise and support necessary to maintain and enhance the ProTrack system. The document has an official tone, reinforcing the significance of direct engagement with the original developer for effective software management.
    Lifecycle
    Title
    Type
    DD01--PROTRACK SLA (VA-25-00018964)
    Currently viewing
    Special Notice
    Similar Opportunities
    DA10--INTENT TO SOLE SOURCE TO LOGICARE CORPORATION Logicare Patient Instruction Software License
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) intends to award a sole source contract to Logicare Corporation for its Patient Instruction Software License, specifically for the VA Salt Lake City Healthcare System. This contract, which will be a firm fixed price agreement, encompasses a base period of one year with four additional option periods, and is aimed at enhancing patient education and instruction across various healthcare settings. The Logicare software integrates seamlessly with the VA's existing systems, VistA and CPRS, facilitating efficient patient management and care consistency. Interested parties are invited to submit responses demonstrating their capabilities by November 8, 2024, at 2:00 p.m. MST, via email to Jim Lewis at james.lewis114fbb@va.gov; however, the VA will not be responsible for any costs incurred in this process.
    6515--Notice of Intent to Sole Source - EndoSoft Software Subscription
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs intends to issue a Sole Source contract to Utech Products Inc., doing business as EndoSoft, for a proprietary software licensing subscription. This procurement aims to secure a one-year subscription for view-only access to EndoSoft software, which is essential for reviewing patient documents and images at the VA Iowa City Health Care System, along with comprehensive technical support services. The contract, which will run from February 1, 2025, to January 31, 2026, includes provisions for 24/7 technical assistance, preventive maintenance, and strict compliance with information security protocols. Interested parties may submit their capabilities and relevant documentation by November 22, 2024, at 5:00 PM Mountain Time, to the Contracting Officer, Dennis Salmonsen, at dennis.salmonsen@va.gov.
    DA01--ClearTriage- Decision Support Tool Licenses and Support
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) intends to award a sole source contract for the ClearTriage Decision Support Tool licenses and support, specifically for Veterans Integrated Service Networks (VISN) 4 and 12. This procurement aims to secure the renewal of licenses and ongoing support from Minburn Technology Group, LLC, the only authorized reseller of ClearTriage, which is critical for providing telecare services and integrating with existing VA systems for effective patient triage. The contract will consist of a three-month base period with an optional one-month extension, with an estimated value below $5 million, and is scheduled for award on November 8, 2024. Interested parties may direct inquiries to Contract Specialist Angela Key at angela.key@va.gov or Contracting Officer John Vardouniotis at Ioannis.Vardouniotis@va.gov, referencing solicitation number 36C10B25Q0063.
    UDI Tissue Tracking Software
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is initiating a sole source procurement for UDI tissue tracking software and associated technical support, specifically for the VA Northern California Health Care System's Pathology & Laboratory Medicine Service. The contract is intended to be awarded to Champion Medical Technologies, Inc., as they are believed to be the only provider capable of meeting the unique requirements of this software and support. This procurement is crucial for enhancing the efficiency and accuracy of tissue tracking within the healthcare system. Interested parties may express their capability to respond to this requirement by November 8, 2024, at 3:00 PM Pacific Time, and should direct their inquiries to Jason S. Olliff at jason.olliff@va.gov. The associated NAICS code is 541511, with a size standard of $30 million.
    7A21--Varian Respiratory Gating for Scanners Operating System Upgrade
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs intends to award a sole source, firm-fixed-price contract to Varian Medical Systems Inc. for the upgrade of the Varian Respiratory Gating for Scanners (RGSC) Operating System at the Philadelphia VA Medical Center from Windows 7 to Windows 10. This upgrade is critical to comply with the VA's software security policies, as the current unsupported operating system poses a risk to network security and patient care. The contract will encompass all necessary equipment, software, and labor to ensure the RGSC system operates effectively post-upgrade, reflecting the VA's commitment to maintaining secure medical technology. Interested vendors must submit their capability information by 10:00 AM ET on November 12, 2024, to Contract Specialist Jefferson Mann at jefferson.mann@va.gov.
    LSJ_BrainLab Software Subscription
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking to procure a subscription for BrainLab software, which is essential for neurosurgery surgical procedures. This procurement is classified as a sole source requirement due to Brainlab being the original equipment manufacturer (OEM) with proprietary rights to the necessary software, making it the only capable supplier for these specialized services. The urgency of this requirement is underscored by the critical need to maintain patient care and the continuity of medical procedures, as switching to another system would incur significant costs and delays. Interested parties can reach out to Amanda Lopez at amanda.lopez@va.gov for further information regarding this opportunity.
    6515--Hardware/Pneumatic Tube Systems - Detroit
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) intends to negotiate a sole source contract for the procurement of a Pneumatic Tube System at the John D. Dingell VA Medical Center in Detroit, MI, with Swisslog Healthcare Solutions as the identified vendor. The contract will encompass a NEXUS System Control Center, including a server and monitor, as well as a three-year maintenance agreement for the NEXUS software, with provisions for installation and labor costs. This procurement is crucial for maintaining efficient operations within the VA healthcare system, ensuring timely and reliable transportation of medical supplies. Responses challenging the sole source designation must be submitted by 4:00 pm on November 12, 2024, with inquiries directed to Contracting Officer Percy Johnson at percy.johnson2@va.gov.
    J065--DSS Rx Framework support and maintenance contract
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is announcing a sole-source contract for the support and maintenance of the DSS Omnicell IVX Vista Interface software with Document Storage Systems Inc. (DSS). This procurement involves a firm-fixed price contract with a base period of one year, commencing on January 1, 2025, and includes four optional renewal periods, concluding on December 31, 2026. The services required include software subscription maintenance, technical support, bug fixes, and minor upgrades, which are critical for the operational efficiency of the Overton Brooks VA Medical Center in Shreveport, LA. Interested vendors may contest the sole-source decision by demonstrating their qualifications and obtaining authorization from DSS, with all inquiries directed to Contract Specialist Mari Gibson at mari.gibson@va.gov by November 12, 2024.
    J065--Invivo UroNav Support - VISN23 499-25-1-6765-0026 - Service - POP 12/10/24 to 02/28/25
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs, specifically the Network Contracting Office 23, intends to award a sole source contract for Invivo UroNav support services to Philips Healthcare, covering the period from December 10, 2024, to February 28, 2025. This procurement is necessary due to the proprietary nature of the Invivo UroNav software, which is essential for the integration and operation of existing systems within the VA Healthcare System, thereby ensuring continued support for veteran services. While Philips Healthcare is recognized as the only vendor capable of fulfilling these unique requirements, other interested vendors may submit their capability statements by November 8, 2024, for consideration in the procurement process. For further inquiries, interested parties can contact Contract Specialist Marie Weathers at marie.weathers@va.gov or by phone at 605-347-2511.
    6525--Voalte NurseCall Services for Martinsburg VA Medical Center
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking to procure Voalte NurseCall Services for the Martinsburg VA Medical Center through a sole source contract with Hill-Rom, Inc. This procurement aims to secure software maintenance services for the Voalte Nurse Call Systems, which are critical for effective communication and patient care within the facility. Hill-Rom is the original manufacturer and the only provider with certified technicians capable of restoring the system, making this contract essential for maintaining operational efficiency. Interested vendors should note that the response deadline is November 14, 2024, at 12 PM Eastern Time, and inquiries can be directed to Mark Smith at Mark.Smith25@va.gov or by phone at 410-642-2411.