SERIALS management services
ID: 86712531025Type: Sources Sought
Overview

Buyer

STATE, DEPARTMENT OFSTATE, DEPARTMENT OFACQUISITIONS - AQM MOMENTUMWASHINGTON, DC, 20520, USA

NAICS

Web Search Portals and All Other Information Services (519290)

PSC

SUPPORT- ADMINISTRATIVE: LIBRARY (R605)

Original Source

https://sam.gov/opp/f0e7d57d553c4c67ac4a109edc7d64b3/view
Timeline
    Description

    The U.S. Department of State is seeking a vendor to provide subscription management services for serial publications through its Ralph J. Bunche Library. The contract will cover a base year starting July 1, 2025, with four optional renewal years, and the vendor will be responsible for ordering and renewing subscriptions, managing payments and refunds, and ensuring timely access to both print and electronic publications. This initiative is crucial for supporting the Department's foreign policy formulation by enhancing access to essential resources, and it requires a user-friendly electronic system for self-service management, efficient order processing, and robust customer service. Interested vendors can contact Jamell Johnson at johnsonjt@state.gov or Jeannie R. Mays at MaysJR@state.gov for further details.

    Point(s) of Contact
    Jamell Johnson
    (202) 577-2734
    johnsonjt@state.gov
    Jeannie R. Mays
    (202) 808-5538
    MaysJR@state.gov
    Files
    Title
    Posted
    Serials Contract SOW 2025.docx
    The U.S. Department of State's Ralph J. Bunche Library seeks a vendor for a subscription management service for serial publications, including print and electronic formats. This solicitation outlines a contract with a base year starting July 1, 2025, followed by four optional years. The vendor is expected to provide an array of services, such as ordering and renewing subscriptions, managing payments and refunds, ensuring timely access to publications, and offering administrative support for serial management. Key requirements include efficient order processing, financial handling, access facilitation to missing issues, comprehensive reporting, and a user-friendly electronic system for self-service management. The vendor must also support multiple bureaus, accommodate varied subscription needs, and provide robust customer service. The library anticipates growth in subscriptions, necessitating a seamless renewal process and effective management strategies to streamline operations. This initiative aims to enhance access to critical resources in support of foreign policy formulation.
    Lifecycle
    Title
    Type
    SERIALS management services
    Currently viewing
    Sources Sought
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