Mobile Telephone Services
ID: 19J01025R0002Type: Solicitation
Overview

Buyer

STATE, DEPARTMENT OFSTATE, DEPARTMENT OFUS EMBASSY AMMANWASHINGTON, DC, 20520, USA

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112)

PSC

IT AND TELECOM - NETWORK SUPPORT SERVICES (LABOR) (DG01)

Original Source

https://sam.gov/opp/c29950b310e44a618dfdabebcbec7c08/view
Timeline
    Description

    The U.S. Department of State, through the U.S. Embassy in Amman, Jordan, is soliciting proposals for Mobile Telephone Services to support its approximately 1,400 employees. The contract aims to provide comprehensive cellular voice and data services, including standard monthly plans, temporary services for special events, and a range of mobile services such as SIM/eSIM provisioning and customer support, with an initial term of one year and four optional one-year extensions. This initiative is crucial for ensuring reliable telecommunications for embassy personnel, with a minimum annual budget of 20,000 JOD and a cap of 460,000 JOD. Interested contractors must submit their proposals by May 18, 2025, and can direct inquiries to Wael B. Mekhimar at AmmanRFQ@state.gov or Haitham Alzuhlof at alzuhlofhf@state.gov.

    Point(s) of Contact
    Wael B. Mekhimar
    96265906246
    AmmanRFQ@state.gov
    Haitham Alzuhlof
    96265906025
    96265906363
    alzuhlofhf@state.gov
    Files
    Title
    Posted
    Attachment 2 - C-SCRM.xlsx
    The document outlines instructions for completing the Cybersecurity Supply Chain Risk Management (C-SCRM) Questionnaire and Software Producer Attestation Form as part of federal Request for Proposals (RFPs). The primary purpose is to ensure that vendors provide accurate and comprehensive information regarding their supply chain security practices, specifically in relation to critical software offerings. The questionnaire is structured into three sections: Contact Information, Vendor Risk Management Plan, and Physical and Personnel Security, each requiring detailed responses to assess a vendor's cybersecurity posture. Vendors must identify key supply chain threats, map suppliers, verify compliance with security requirements, and ensure employee safety measures. The Software Producer Attestation Form necessitates a declaration of adherence to secure development practices per NIST guidelines, highlighting the importance of robust methodologies in software production for federal use. Overall, the document serves to guide vendors in demonstrating their adherence to national cybersecurity standards, support government oversight, and enhance the protection of federal information systems against supply chain risks.
    Attachment A Pre-Proposal Conference Minutes.pdf
    The Pre-Proposal Conference held on May 4, 2025, at the U.S. Embassy in Amman focused on a solicitation for mobile voice/data and texting services for approximately 1,400 employees, with proposals due by May 18, 2025. Key points included the requirement for written questions, clarification on proposal submission guidelines, and the importance of adhering to contract clauses and evaluation criteria. The conference concluded with expressions of gratitude to attendees for their interest in serving the U.S. Government.
    Attachment B-Questions and Answers.pdf
    The U.S. Embassy has issued a Request for Proposal (RFP) seeking enhancements to their roaming service, primarily focusing on a comprehensive service package that meets specified requirements. Clarifications regarding contract timelines were provided, explaining that the base year comprises the first 12 months of service, followed by four option years, each lasting an additional 12 months. Regarding eligibility, it was specified that companies must demonstrate a permanent business presence in Jordan, either by having a physical office or establishing one within 30 days post-award, which is necessary for participation in the bidding process. This RFP emphasizes the importance of operational capability and readiness in supporting the embassy's communication needs in Jordan.
    Cover Letter.pdf
    SF-30 Amendment of Solicitation.pdf
    The document is an amendment to Solicitation No. 19J01025R0002, issued by the General Services Office, concerning a federal contract managed by the American Embassy in Amman, Jordan. The amendment is effective as of May 11, 2025, and primarily serves to include additional documentation relevant to the solicitation. Key attachments appended include the minutes from a Pre-Proposal Conference held on May 04, 2025, and a compilation of questions and answers raised by interested offerors during this conference. It is specified that the deadline for receipt of offers remains unchanged, and contractors must acknowledge this amendment prior to submission. The document reiterates that all other terms and conditions from the original solicitation remain effective. The purpose of this modification is to enhance clarity and provide necessary communications from the pre-proposal stage, ensuring potential bidders have access to relevant information for the bidding process.
    Solicitatoin 19J01025R0002.pdf
    The U.S. Embassy in Amman, Jordan, issued a solicitation for proposals to provide mobile telephone and data services for its approximately 1,400 employees. The contract covers cellular voice/data services, including standard monthly plans and additional temporary services for special events. The contract's initial term is one year, with four possible one-year extensions, and it requires bidders to submit detailed pricing, including various service tiers, international call rates, and overage charges. Contractors must offer a range of mobile services, including SIM/eSIM provisioning, local and international connectivity, private number services, and comprehensive customer support. The contractor is responsible for maintaining specific coverage levels across Jordan, ensuring uninterrupted service, and transitioning current mobile numbers. The RFP outlines the expected quality of connectivity, including network reliability and customer service standards, emphasizing the importance of a seamless transition from existing providers. The total budget allows for a minimum spend of 20,000 JOD annually, with a cap at 460,000 JOD. Overall, this initiative aims to enhance telecommunications for embassy personnel in line with government requirements for efficiency and effectiveness in service delivery.
    Lifecycle
    Title
    Type
    Mobile Telephone Services
    Currently viewing
    Solicitation
    Mobile Telephone Services
    Presolicitation
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