The Department of the Interior seeks to engage a contractor to provide high-quality workplace conflict management services through its CORE PLUS program. This initiative aims to foster a culture of effective conflict resolution among its over 65,000 employees across various regions. The contractor will supply Conflict Management Professionals (CMPs)—including mediators, facilitators, and coaches—who will help manage and resolve workplace disputes, grievances, and Equal Employment Opportunity (EEO) matters. Key responsibilities include facilitation of conversations, mediation between conflicting parties, one-on-one coaching, process design for conflict resolution, and training for employees in conflict management skills. CMPs must maintain neutrality, adhere to ethical standards, and comply with relevant federal regulations. The contractor will also manage a roster of qualified professionals capable of addressing conflicts across different geographic areas and ensure reliable communication with the Interior's CADR office. The ultimate goal is to enhance the capabilities of Interior staff to address conflicts effectively, thereby improving overall workplace dynamics and outcomes.
The Department of the Interior (DOI) is issuing a sources sought notice for the procurement of conflict management services, specifically mediators, facilitators, and trainers, under the Office of Collaborative Action and Dispute Resolution. This initiative supports the Integrated Conflict Management System, CORE PLUS, aimed at fostering a constructive workplace culture within the DOI by effectively managing disputes and grievances. The forthcoming Request for Proposal (RFP) is expected in the second quarter of FY25, presenting a recompete for an existing five-year IDIQ contract. The anticipated contract will cover a five-year performance period, with an option for six additional months, and a maximum order threshold of $15 million. The NAICS code identified for the services is 541612 (Human Resources Consulting Services). Interested parties are invited to submit expressions of interest along with their qualifications by February 4, 2025, adhering to provided guidelines. This sources sought notice serves solely for market research and does not constitute a solicitation or commitment by the government.