R426--Vocera Support System Administrator (VA-25-00014081)
ID: 36C25625Q0116Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF256-NETWORK CONTRACT OFFICE 16 (36C256)RIDGELAND, MS, 39157, USA

NAICS

Other Computer Related Services (541519)

PSC

SUPPORT- PROFESSIONAL: COMMUNICATIONS (R426)

Original Source

https://sam.gov/opp/9d65fcab45d54aada1baeb0e2cb1a7f0/view
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking qualified vendors for the Vocera Support System Administrator services at the Michael E. DeBakey VA Medical Center (MEDVAMC) in Houston, Texas. The procurement aims to establish a contract that includes a base year and four optional years for Vocera's Premier Plus Support Services, totaling a maximum duration of five years. These services are critical for maintaining effective communication systems within the medical facility, ensuring data management, software updates, user training, and issue resolution. Interested vendors must respond to the Sources Sought Notice by November 19, 2024, at 4 PM Central Time, providing necessary documentation including an authorized distribution letter from the manufacturer and competitive pricing information. For further inquiries, contact Contract Specialist Lekeicia Anderson-Spight at lekeicia.anderson@va.gov.

    Point(s) of Contact
    Lekeicia Anderson-SpightContract Specialist
    (713) 791-1414
    Lekeicia.anderson@va.gov
    Files
    Title
    Posted
    36C25625Q0116.docx
    The Department of Veterans Affairs (VA) issued a Sources Sought Notice for a Vocera Support System Administrator (Solicitation No. 36C25625Q0116) to evaluate potential vendors for upcoming procurement needs. The requirement is for support services at the Michael E. DeBakey VA Medical Center in Houston, Texas. The contract aims to include a base year and four option years for Vocera's Premier Plus Support Services, with a total contract duration not exceeding five years. Responses are sought from vendors regarding their capabilities, including compliance with the Small Business Administration's definitions, their ability to support specific equipment, and details regarding maintenance service schedules. Additionally, market research pricing information is requested to inform the procurement strategy. Vendors must provide authorization from the manufacturer to avoid gray market items. The information collected will remain confidential and solely used by the MEDVAMC for market research purposes. The deadline for submissions is November 19, 2024, by 4 PM Central Time. Overall, this notice represents a preliminary step for the VA in defining and strategizing future procurement processes relevant to their medical support services.
    Sources Sought- 36C25625Q0116-Vocera System Admin.pdf
    The Michael E. DeBakey VA Medical Center (MEDVAMC) is seeking responses for a Sources Sought Notice regarding Vocera Support System Administrator services. This request aims to gather information to develop a procurement strategy for upcoming contract opportunities. The services include annual support contracts for Vocera's Premier Plus, with a base year and four optional years, totaling a five-year period. Key requirements involve providing a full-time on-site administrator responsible for data management, software updates, user training, issue resolution, and performance monitoring of the Vocera communication systems. Respondents must detail their capabilities, including small business status, technical support experience, and maintenance benchmarks. Vendors are encouraged to submit competitive pricing and demonstrate adherence to the necessary market standards. The MEDVAMC emphasizes the need for an authorized distribution letter from the original equipment manufacturer to participate in this market research. The overall goal is to ensure effective competition and establish transparent pricing mechanisms for the forthcoming solicitation.
    Lifecycle
    Title
    Type
    R426--Vocera Support System Administrator (VA-25-00014081)
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    Sources Sought
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