R--RFI - Sources Sought: Digital Strategy
ID: DOIPFBO250003Type: Special Notice
Overview

Buyer

INTERIOR, DEPARTMENT OF THENATIONAL PARK SERVICEWASHINGTON CONTRACTING OFFICELAKEWOOD, CO, 80225, USA

NAICS

Custom Computer Programming Services (541511)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)

Original Source

https://sam.gov/opp/582a19ff392c4177a072f3b55aebd95d/view
Timeline
    Description

    The National Park Service (NPS) is seeking a contractor to provide agile software development and customer journey management services for its digital platforms, including NPS.gov and the NPS mobile app. The primary objectives include comprehensive software development, optimization of the visitor experience through customization and personalization, effective content management, and adherence to federal compliance and security standards. This initiative is crucial for enhancing the digital experience of over 325 million annual visitors, ensuring they have easy access to essential park information while maintaining a streamlined collaboration with existing teams. Interested vendors are encouraged to submit a capabilities statement to Casey Winters at casey_winters@nps.gov by the specified deadline, as this notice serves to gauge market interest and does not guarantee a forthcoming Request for Proposal (RFP) or contract award.

    Point(s) of Contact
    Winters, Casey
    (202) 354-3980
    casey_winters@nps.gov
    Files
    Title
    Posted
    RFI_-_Website_1.docx
    The National Park Service (NPS) issued a Sources Sought notice to conduct market research for a potential future Request for Proposal (RFP). This initiative aims to develop a comprehensive multi-channel digital experience for over 325 million annual visitors, enabling easy access to essential park information via web and mobile platforms. Key features will include customization based on user preferences and real-time updates, all while ensuring compliance with federal regulations. NPS is seeking a capable contractor for agile software development and customer journey management across its digital platforms. Required services involve comprehensive software development, customer journey optimization, content management, and adherence to federal security standards. The contractor will also need to collaborate with existing teams to streamline efforts and enhance the visitor experience. Importantly, previous research conducted by the National Park Foundation will not be accessible, meaning the selected contractor must build the platform independently. Interested vendors are invited to submit a capabilities statement outlining their qualifications and experiences by emailing the designated contact. This notice serves primarily to gauge market interest and does not guarantee a forthcoming RFP or contract award.
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