Housing and Urban Development Mortgagee Compliance Management (MCM) Services
ID: MCM4_0Type: Sources Sought
Overview

Buyer

HOUSING AND URBAN DEVELOPMENT, DEPARTMENT OFHOUSING AND URBAN DEVELOPMENT, DEPARTMENT OFCPO : ATLANTA OPERATIONS BRANCHATLANTA, GA, 30303, USA

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)

Original Source

https://sam.gov/opp/ad7f1c0977004287b953bb34fa4617c7/view
Timeline
    Description

    The U.S. Department of Housing and Urban Development (HUD) seeks market intelligence from potential vendors for its Mortgagee Compliance Manager (MCM) role. HUD aims to manage compliance related to its acquisition of single-family homes through the Federal Housing Administration's (FHA) mortgage insurance program.
    This Sources Sought notice requests capability statements from vendors able to support pre- and post-conveyance services, including mortgage case management, administrative remedies, and customer service. Respondents should have a physical office and experience in mortgagee compliance to help HUD protect its interests nationwide.
    HUD emphasizes that this is a market research exercise with no financial commitment. Vendors are encouraged to respond by the deadline, providing a capability statement aligned with the draft Performance Work Statement. Contact Quotia Pitts or Charles W. Hoyle Jr. for more information.

    Point(s) of Contact
    Quotia Pitts
    Quotia.C.Pitts@hud.gov
    Charles W. Hoyle Jr.
    charles.w.hoylejr@hud.gov
    Files
    Title
    Posted
    ATTACHMENT_1 Appendix_A_MCM_Historical_Data_Fiscal_Years_2020_through_2022.xlsx
    For Fiscal Years 2020 and 2021, the report provides an extensive breakdown of mortgage-related activities. The data encompasses various categories, including extensions, over-allowables, claims, and conveyances. The primary objective appears to be to procure services related to mortgage case management (MCM), encompassing a wide range of tasks. MCM services required include administrative remedies, reconveyance activities, customer service, and managing incoming communications. The focus is on efficient case processing, with attention to detail to ensure accurate and timely handling of mortgage-related actions. The report also presents historical data for Fiscal Years 2021 and 2022, offering unique case perspectives and activity totals. This additional information seems to support the procurement of comprehensive MCM services, aimed at streamlining mortgage operations. However, it's important to note that the specific requirements, contract details, and evaluation criteria are not explicitly mentioned in the provided file contents. Therefore, the full picture of the procurement objective may not be entirely clear from this information alone.
    MCM 4.0_PWS_ALU FINAL DRAFT_3WATERMARKdocx.pdf
    The Department of Housing and Urban Development (HUD) seeks a contractor to oversee mortgagee compliance for its Federal Housing Administration (FHA) Single Family insured assets. The primary objective is to protect HUD's interests by ensuring compliance with conveyance procedures. This involves conducting pre- and post-conveyance activities for claims, acquisitions, and dispositions of FHA properties. The contractor will review and process extension requests, occupied conveyances, surchargeable damage requests, and claim applications. They will also provide title review services and execute voluntary deeds. Key deliverables include a Continuity of Operations Plan and various reports. The contract is for a base period of 12 months, with four potential 12-month extensions. The evaluation criteria emphasize the quality and timeliness of services, focusing on HUD's requirements for pre- and post-conveyance activities. Critical dates include a 10-business-day turnaround for the initial draft Continuity of Operations Plan and a 30-day window for contractor responses to received claim applications.
    Sources-Sought-OCPO 8.6.24 .pdf
    The U.S. Department of Housing and Urban Development (HUD) issues a sources sought notice to gather market intelligence for the Mortgagee Compliance Manager (MCM) role within its Real Estate Owned (REO) disposition program. The MCM is responsible for managing compliance related to HUD's acquisition of single-family homes through foreclosure or other methods associated with the Federal Housing Administration's (FHA) mortgage insurance program. HUD seeks to evaluate the capabilities of potential vendors to fulfill the MCM role nationwide, with a focus on pre- and post-conveyance services. These include processing requests related to conveyed properties, managing Claims Without Conveyance Title (CWCOT) and Home Equity Conversion Mortgage (HECM) assets, and providing transition services. The successful vendor will possess experience in mortgagee compliance services, specifically with single-family homes, and must have a physical office location. Responses to the market research questionnaire—which must not exceed ten pages—are due by August 13, 2024, at 11:00 a.m. EST. HUD emphasizes that this is not a request for proposals, and no financial reimbursement will be provided for response submissions.
    Lifecycle
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    Housing and Urban Development Mortgagee Compliance Management (MCM) Services
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