Searching for vendors that provide Dispatch Call-Taking Software for Fire Departments

Status
Inactive
Published Date
December 13th, 2023
Response Deadline
December 20th, 2023
Location
JB Andrews, MD, 20762, USA
Notice Type
Sources Sought
Solicitation No.
FA2860SSDispatch

Buyer

DEPT OF DEFENSEDEPT OF THE AIR FORCEFA2860 316 CONS PKJB ANDREWS, MD, 20762-7001, USA

Summary

Sources Sought DEPT OF DEFENSE DEPT OF THE AIR FORCE is searching for vendors that can provide Dispatch Call-Taking Software for the Joint Base Andrews Fire Department's Emergency Communications Center (ECC) located in JB Andrews, MD, USA. This software is necessary for ECC operators to provide pre-arrival care instructions to 9-1-1 callers over the phone. The software should offer 24/7 technical support and full integration with the JBA Fire Department's current Motorola Flex Computer Aided Dispatch. Additionally, the system should include annual maintenance for a base year and four option years. The deadline for submitting capability statements or comprehensive brochures/websites with associated pricing is 20 Dec 2023 at 3:00pm Eastern.

Description

316 CONS is conducting Market Research and is looking for potential vendors that can provide Dispatch Call-Taking Software for the Joint Base Andrews Fire Department's Emergency Communications Center (ECC). This software is required for ECC operators to provide over-the-phone pre-arrival care instructions for 9-1-1 callers. This is not a request for quote or a solicitation, this is a request for information (to include potential pricing) to determine if this work can be provided by any other vendor besides Priority Dispatch Corp. The 316 CES/CEF has performed their own market research and determined that the only provider capable of providing this dispatch system is Priority Dispatch Corp. (please see the attached Sole Source Letter provided by Priority Dispatch Corp. 316 CONS is seeking to validate this research. The Dispatch Call-Taking Software shall provide the following:  -24/7 technical support -Full integration with the JBA Fire Department's current Motorola Flex Computer Aided Dispatch -Annual Maintenance of the system for potentially a base, plus four option years If you are a prospective vendor capable of providing this service, similar to the attached Priority Dispatch listing of offerings, please email Ms. Julia Lagace, julia.lagace@us.af.mil, with a capability statement or comprehensive brochure/website with any relevant associated pricing. This Request for Information closes on 20 Dec 2023 at 3:00pm Eastern. Any/all information received will then be referred to the Fire Department for further review prior to developing the acquisition strategy. 

Contact Information

PrimaryJulia Lagace
Julia.Lagace@us.af.mil
SecondaryJulia Lagace
Julia.Lagace@us.af.mil
Attachments
134 KB

Opportunity Lifecycle

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Sources Sought