Virtual Desktop Infrastructure (VDI) Cloud Implementation
ID: 25-29Type: Sources Sought
Overview

Buyer

TREASURY, DEPARTMENT OF THEINTERNAL REVENUE SERVICEIT STRATEGY AND MODERNIZATIONGlenarden, MD, 20706, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Original Source

https://sam.gov/opp/0efa7b834ee24d28b14e623762013a97/view
Timeline
    Description

    The Department of the Treasury, through the Internal Revenue Service (IRS), is seeking information from qualified firms regarding the implementation of a cloud-based Virtual Desktop Infrastructure (VDI) as part of its modernization strategy. The IRS aims to gather insights on capabilities for providing VDI solutions that enhance centralized management, data security, and operational efficiency, with a phased approach to migrate 4,000 users by 2025 and 8,000 by 2026. This initiative is critical for optimizing IT service delivery and ensuring compliance with federal regulations while reducing costs associated with physical hardware. Interested parties must submit their responses, which should include company profiles and technical capabilities, by April 23, 2025, to Tujuannah Strickland at Tujuannah.S.Strickland@irs.gov.

    Point(s) of Contact
    Tujuannah Strickland
    Tujuannah.S.Strickland@irs.gov
    Files
    Title
    Posted
    25-29 RFI V2 3.21.25 (Attachment 1).docx
    The Internal Revenue Service (IRS) has issued a Request for Information (RFI) regarding the implementation of a cloud-based Virtual Desktop Infrastructure (VDI) as part of its modernization strategy. The RFI seeks to gather information on the capabilities of firms that can provide VDI solutions which enable centralized management, enhance data security, and improve customer service efficiency. The phased approach plans to migrate 4,000 IRS users to the VDI Cloud Solution in 2025, increasing to 8,000 by 2026, allowing for evaluation of system performance. Responses are requested in two parts: company profile information and specific capability questions concerning prior VDI deployments, customer base support, managed services experience, compliance with federal regulations, session protection strategies, and transition risk mitigation practices. The document emphasizes that this RFI is solely for information gathering and does not constitute a solicitation for contracts or proposals. Responses must be submitted by April 23, 2025, and contain no proprietary or confidential information. The IRS aims to create a flexible and secure desktop solution to optimize operational costs and meet evolving federal IT requirements effectively.
    25-29 VDI Cloud RFI Response (Attachment 3).xlsx
    The VDI Cloud Request for Information (RFI) outlines the requirements for companies interested in providing virtual desktop infrastructure (VDI) solutions to the federal government. Due by April 23, 2025, the RFI seeks detailed company profiles, including technical capabilities, subcontracting opportunities, and relevant experience. Companies must provide information such as points of contact, NAICS codes, business classifications, and a list of active government contracts. Key technical inquiries focus on the vendor's experience with cloud-based VDI implementations for federal agencies, session protection strategies, patch management protocols, best practices for minimizing transition risks, and methods for achieving and maintaining an Authority to Operate (ATO) under FedRAMP High standards. Companies are also expected to share examples of Service Level Agreement (SLA) monitoring mechanisms. This RFI process aims to identify capable partners to enhance the federal government’s VDI services, ensuring compliance, security, and effective service delivery.
    Draft VDI SOO - (Attachment 2).docx
    The Internal Revenue Service (IRS) is implementing a Virtual Desktop Infrastructure (VDI) Cloud Solution as part of its modernization efforts to enhance technology, security, and operational efficiency. This cloud-based VDI will allow centralized management and scalable desktop environments for up to 8,000 users by 2026, facilitating improved service delivery and data security. The project aims to reduce costs associated with physical hardware and improve IT service delivery while ensuring compliance with federal regulations. Key objectives include providing a consistent user experience, effective resource allocation, and secure data management through integration with existing IRS systems and adherence to security standards. The project scope covers managed services for VDI, configuration and testing, licensing compliance, and thorough documentation. Performance requirements stipulate service availability, latency management, and robust incident response protocols. The phased approach will allow the IRS to test performance and address challenges progressively. This initiative aligns with the broader Federal Cloud Computing Strategy, aiming for efficient and reliable IT services while ensuring the safety of sensitive taxpayer information.
    Lifecycle
    Title
    Type
    Virtual Desktop Infrastructure (VDI) Cloud Implementation
    Currently viewing
    Sources Sought
    Similar Opportunities
    Freedom of Information Act (FOIA)/eDiscovery FedRAMP-authorized cloud-based platform for Treasury
    Treasury, Department Of The
    The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking industry input for a Blanket Purchase Agreement (BPA) focused on a cloud-based platform for managing Freedom of Information Act (FOIA) and eDiscovery processes. The objective is to establish a unified, secure, and compliant solution that can handle the full lifecycle of FOIA and eDiscovery activities, leveraging modern technologies such as artificial intelligence and machine learning to enhance operational efficiency and transparency across various bureaus. This initiative is critical for managing the large volumes of electronically stored information generated by the Treasury's operations, which are frequently subject to legal and regulatory scrutiny. Interested vendors are encouraged to submit their responses to the Sources Sought Notice by contacting Angela C. Gallo at angela.c.gallo@irs.gov, with specific submission guidelines outlined in the attached documents.
    Inflation Reduction Act (IRA) Digitalization Transformation (DT) SupportEnergy Security PMO
    Treasury, Department Of The
    The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking contractor support services for the development and implementation of an Energy Security Program as mandated by the Inflation Reduction Act (IRA). This initiative aims to create an enterprise-wide solution to manage the administration, eligibility determination, tracking, reconciliation, and distribution of approximately 15 energy credits, with urgent requirements impacting the 2023 Filing Season. The selected contractor will play a crucial role in ensuring compliance with legislative mandates, with initial support needed by March 1, 2023. Interested parties can contact Shantice Wright at shantice.m.wright@irs.gov or (240) 613-2500 for further details.
    CI-Medical
    Treasury, Department Of The
    The Department of the Treasury, specifically the Internal Revenue Service's Criminal Investigation division, is soliciting proposals for a Firm-Fixed Price, Four-Year Indefinite Delivery Indefinite Quantity Contract for medical services. The contract aims to provide comprehensive medical evaluations and screenings for special agents, including applicant screenings, annual incumbent screenings, fitness-for-duty exams, immunizations, and breath alcohol testing, with a focus on adhering to IRS data safeguarding protocols. This procurement is critical for ensuring the health and fitness of law enforcement personnel, with the contract expected to run from October 1, 2025, to September 30, 2030. Interested contractors should contact Diana Vitenko at diana.vitenko2@irs.gov or 510-907-5083 for further details, as proposals will be evaluated based on a best-value trade-off approach emphasizing technical and management capabilities.
    Intent to Sole Source Notice for Tax Research Services
    Treasury, Department Of The
    The Department of the Treasury, specifically the Internal Revenue Service (IRS), intends to award a sole source contract for Tax Research Services to Bloomberg Industry Group. This procurement aims to provide standardized electronic research services to IRS employees nationwide, facilitating comprehensive analysis of tax returns during audits, collections, and assistance processes. The services are crucial for enhancing case quality and ensuring fair application of tax laws, with users including various IRS personnel such as Taxpayer Resolution Representatives and Revenue Agents. Interested parties may express their interest and capability by December 22, 2025, by contacting Philip Ward at Philip.J.Ward3@irs.gov, as no solicitation package will be issued for this opportunity.
    Brand name - Ricoh Programming Services Hardware and Software Maintenance services to enhance the Notice Delivery System’s (NDS) Tax Correspondence Delivery Tracking (TCDT2)
    Treasury, Department Of The
    The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking to procure brand name Ricoh programming services for hardware and software maintenance to enhance the Notice Delivery System’s (NDS) Tax Correspondence Delivery Tracking (TCDT2). The objective of this procurement is to ensure the effective operation and administration of the NDS application, which is critical for the IRS's system-generated taxpayer mail production. This service is vital for maintaining the integrity and efficiency of IRS correspondence production services. Interested vendors can reach out to Vincent J. Hill at Vincent.J.Hill@irs.gov or by phone at 240-613-2098, or Tiffany Williams at tiffany.d.williams@irs.gov or 240-613-5039 for further details.
    PR Data Cabling Project
    Treasury, Department Of The
    The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking qualified contractors for the PR Data Cabling Project aimed at modernizing the telecommunications infrastructure at the IRS Building PR4001 in Guaynabo, Puerto Rico. The project involves upgrading data cabling to meet industry standards, including comprehensive planning, design review, installation of CAT 6A structured cabling systems, and thorough testing and documentation of all systems installed. This initiative is critical for enhancing operational efficiency and compliance with federal standards, with an anticipated Request for Proposal (RFP) expected to be issued in the first quarter of FY26. Interested vendors should submit their responses to Contracting Officer Nakia Barriteau at Nakia.R.Barriteau@irs.gov by December 29, 2025, at 12 PM EST, providing detailed company information and relevant experience.
    Social Media Recruitment Data Analytics
    Treasury, Department Of The
    The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking a contractor to provide social media recruitment data analytics services for its Large Business & International (LB&I) Division. The primary objective of this procurement is to enhance recruiting and direct hiring outreach to business professionals, as well as to develop customized industry reports that will aid in strategic planning based on data gathered from professional social media platforms. This initiative is crucial for the IRS to effectively attract talent and make informed decisions regarding workforce planning. Interested parties can reach out to Annette Jones at Annette.E.Jones@irs.gov for further information regarding this opportunity.
    Desk Audits
    Treasury, Department Of The
    The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking qualified contractors to conduct desk audits as part of their procurement process. The primary objective of this opportunity involves interviewing incumbents to gather detailed information regarding their duties and responsibilities. Desk audits are crucial for ensuring compliance and efficiency within the IRS's operations, thereby enhancing the overall effectiveness of human resource management. Interested parties can reach out to Kimberlee Brown at kimberlee.r.brown@irs.gov or by phone at 240-613-5068 for further information regarding this opportunity.
    Intent to Sole Source Notice for Comprehensive Research Services
    Treasury, Department Of The
    The Department of the Treasury, specifically the Internal Revenue Service (IRS), intends to award a sole source contract to West Publishing Corporation for Comprehensive Research Services. This procurement aims to provide access to extensive federal and state case law databases, legislative and regulatory materials, legal treaties, secondary sources, and customized research tools, along with training and customer support. The contract is crucial for the IRS's operational needs, ensuring they have the necessary resources for legal research and analysis. Interested parties may express their interest and capability by December 22, 2025, with inquiries directed to Philip J. Ward at Philip.J.Ward3@irs.gov.
    Ginnie Mae Consolidated Cloud Services
    Housing And Urban Development, Department Of
    The Department of Housing and Urban Development (HUD) is seeking contractors to provide comprehensive cloud services for the Government National Mortgage Association (Ginnie Mae) under the initiative titled "Ginnie Mae Consolidated Cloud Services." The primary objectives include transitioning existing cloud accounts into a single payer account, supporting a multi-tenant AWS environment, and integrating with other major cloud providers such as Microsoft and Google, all while optimizing cloud costs and enhancing financial transparency through a consumption-based pricing model. This modernization effort is crucial for ensuring compliance, improving budgeting and forecasting, and aligning with federal directives on IT consolidation and cybersecurity. Interested parties must respond by December 31, 2025, and provide details regarding their organizational capabilities, relevant cloud partnerships, GSA MAS IT Cloud SIN 518210C status, and experience with financial operations in cloud environments. For further inquiries, contact Cheri Redding at Cheri.L.Redding@hud.gov or Maria Guercio at maria.c.guercio@hud.gov.