Refugee Resettlement Network Support Services
ID: SS09182024Type: Sources Sought
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFADMINISTRATION FOR CHILDREN AND FAMILIESACF OFFICE OF GOVERNMENT CONTRACTING SERVICESWashington, DC, 20201, USA

NAICS

Administrative Management and General Management Consulting Services (541611)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)
Timeline
    Description

    The Department of Health and Human Services (HHS), through the Administration for Children and Families (ACF), is seeking non-profit organizations to provide Refugee Resettlement Network Support Services. The contract will focus on delivering case management, interpretation, and translation support to facilitate the resettlement and integration of refugees across multiple states, ensuring that service providers maintain independent supervisory structures and clear communication lines. This initiative is crucial for enhancing the effectiveness of refugee assistance programs and addressing the complex needs of refugee populations in local communities. Interested organizations can respond to the sources sought notice by contacting Saide Henderson at Saide.Henderson@acf.hhs.gov, with further details available through the provided link.

    Point(s) of Contact
    Files
    Title
    Posted
    The document outlines a series of questions designed to gather input from firms regarding a potential government solicitation focused on refugee resettlement services. It assesses companies’ willingness and capability to bid under a GSA Contract, identifies relevant GSA Contracts and NAICS codes, and gauges business size and experience in supporting refugee populations. Key questions inquire about subcontracting potential, risk management, and the technical support needed for accurate proposals. The document also emphasizes the importance of understanding the refugee resettlement system in the US, the challenges faced by refugees, and strategies for recruiting qualified personnel. By soliciting detailed insights, the government aims to ensure a thorough understanding of potential bidders’ qualifications, experience, and approach to addressing the complex needs of refugee and immigrant populations in local communities. The aim is to foster informed bidding practices while enhancing the overall effectiveness of service delivery in the refugee assistance domain.
    The U.S. Department of Health and Human Services (HHS) is issuing a Performance Work Statement (PWS) for a non-personal services contract aimed at providing case management, interpretation, and translation support for refugee resettlement services through the Administration for Children and Families (ACF) Office of Refugee Resettlement (ORR). This contract is designated specifically for non-profit organizations, which will manage personnel accountable solely to the Contractor, not the Government. Key services encompass project management, case management support, language assistance, and reporting, facilitating the integration of refugees across multiple states. The Contractor is required to maintain a quality control plan (QCP), ensuring adherence to contract standards while participating in regular performance evaluations. Additionally, the document outlines security requirements including handling of sensitive information, compliance with privacy regulations, and maintaining the confidentiality of records. Training and background checks are mandatory for all Contractor employees, reflecting the sensitivity of the information handled under this contract. Overall, the contract seeks to enhance refugee integration services, promoting effective resource utilization while complying with federal law and safeguarding taxpayer interests.
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