The Department of Veterans Affairs, Network Contracting Office 16, has issued a Sources Sought/Request for Information (RFI/SSN) for maintenance and services for government Steris Sterilization units at the Central Arkansas Veterans Healthcare System (CAVHS). This is a presolicitation notice to identify qualified and certified contractors capable of providing all necessary labor, tools, materials, equipment, and OEM certified personnel for installation, maintenance, service, calibration, inspections, adjustments, and repairs. The government anticipates a competitive, firm fixed price contract and seeks information to determine if a small business set-aside is appropriate. Interested offerors must respond by December 19, 2025, with company details, business size, certifications (including OEM), and a list of similar active contracts. This is for market research only and does not constitute a request for proposal.

The Central Arkansas Veterans Healthcare System (CAVHS) seeks a contractor for maintenance and repair of its Steris Sterilization units in Little Rock and North Little Rock, AR. The contract requires factory-trained and certified personnel to perform periodic inspections, maintenance, and emergency services. The contractor must provide all parts (OEM genuine), labor, materials, travel, and supervision. Key requirements include 24/7 service call center availability, specific response times for routine (24 hours), technical support (2 hours), unscheduled (4 hours on-site within 24 hours), and same-day emergency repairs. Documentation of completed inspections is due within 24 hours, and all necessary records must be available 24/7. Software updates and new parts due to technological advancements must be provided at no additional cost. The contract is a firm fixed-price, one-year agreement with four option years. Contract employees must adhere to safety standards (OSHA, NFPA 70E) and will not have access to VA IT systems or patient health information.