VXRail Support
ID: RFISS-157Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE NAVYNAVAL UNDERSEA WARFARE CENTERKEYPORT, WA, 98345-7610, USA
Timeline
    Description

    The Department of Defense, through the Naval Undersea Warfare Center, is conducting market research to identify vendors capable of providing license renewal for Dell VXRail Support Services. The specific requirements include software support and on-site service, with 24/7 hardware technical support for a total of 16 units, as well as ProSupport Next Business Day service for 32 units, covering vSAN and enterprise configurations for one year. This opportunity is crucial for maintaining operational efficiency and reliability of the Navy's IT infrastructure. Interested parties are encouraged to complete the attached "Questionnaire for Industry" and submit it via email to Naomi Newton at naomi.n.newton2.civ@us.navy.mil by the specified response deadline. Please note that this notice is for information planning purposes only and does not constitute a request for proposals.

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    Posted
    The provided government file outlines the essential information required from vendors responding to a solicitation, likely an RFP or grant application. It details administrative contact information fields such as Business Name, Point of Contact, Mailing Address, Phone, Email, Website, CAGE Code, and JCP Certified status. Beyond basic identification, the document requests critical operational details: a confirmation of product/service provision with an explanation, the company's small business status under specific NAICs, and the estimated setup time in calendar days post-contract award. It also asks for disclosure of potential risks (technical, cost, schedule, or performance) and any additional relevant feedback, enabling the government to assess vendor capabilities and potential challenges comprehensively.
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    VXRail Support
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