The document outlines a Performance Work Statement (PWS) for the U.S. Naval Academy's Information Technology Services Division, specifically focusing on the need for support in maintaining and managing the Naval Academy Data Network (NADN). This network, unique to the Academy, facilitates data, voice, and video communications for approximately 8,000 users, and consists of a complex infrastructure of fiber optics and various networking devices. The primary objective is to ensure 24/7 network availability while accommodating design, maintenance, and operational requirements. Four full-time contractor personnel are needed, with expertise in Cisco and Aruba technologies. Specific qualifications include various certifications such as CCNA, CompTIA Security+, and others for differing roles, including Senior Network Engineer and Wireless Network Engineer. Performance metrics will be monitored meticulously, with explicit standards governing deliverables, schedules, and overall contract performance. Compliance with security protocols and certifications is crucial, emphasizing that contractor personnel must be U.S. citizens with appropriate background checks. This emphasis on IT service support reflects the Navy's commitment to maintaining high standards in educational settings, showcasing the Academy's unique integration of advanced technology in its mission to develop future leaders.