Inflation Reduction Act (IRA) Transformation - User Experience
ID: RFQ8500Type: Presolicitation
Overview

Buyer

TREASURY, DEPARTMENT OF THEINTERNAL REVENUE SERVICEIT STRATEGY AND MODERNIZATIONGlenarden, MD, 20706, USA

NAICS

Computer Systems Design Services (541512)

PSC

SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT (R408)

Set Aside

8(a) Set-Aside (FAR 19.8) (8A)

Original Source

https://sam.gov/opp/40ad0098be464afdb2e96cb6364caf22/view
Timeline
  1. 1
    Posted Apr 1, 2025, 12:00 AM UTC
  2. 2
    Updated Apr 7, 2025, 12:00 AM UTC
  3. 3
    Due Apr 15, 2025, 1:00 PM UTC
Description

The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking qualified contractors to provide analysis and support services as part of the Inflation Reduction Act (IRA) Transformation - User Experience initiative. The primary objective is to enhance the IRS's enterprise infrastructure and user experience by assessing current systems, optimizing performance, and improving cybersecurity measures. This initiative is crucial for modernizing IRS operations and ensuring compliance with federal accessibility standards while aligning technical services with organizational goals. The solicitation RFQ 8500 will be available on April 1, 2025, with a closing date set for April 15, 2025. Interested parties can contact Daffeney L. Wilson at daffeney.l.wilson@irs.gov or by phone at 210-841-2173 for further information.

Point(s) of Contact
Daffeney L. Wilson
(210) 841-2173
daffeney.l.wilson@irs.gov
Files
Title
Posted
RFQ 8500 Attach 1 SOO.pdf
Apr 7, 2025, 5:04 PM UTC
The RFQ 8500 outlines a request for proposal aimed at enhancing the user experience within the IRS as part of the Inflation Reduction Act Transformation. The contractor will provide project management and technical support services, focusing on assessing current enterprise infrastructure, optimizing performance, and enhancing cybersecurity. Key tasks include developing a Performance Work Statement (PWS) and a Quality Assurance Support Plan (QASP), alongside operational support for user experience improvements. The contractor will evaluate user tools, identify inefficiencies, and recommend enhancements, all while adhering to governmental security and compliance regulations. Performance metrics will focus on service quality, timeliness, and cost control, ensuring alignment with the IRS's strategic goals. The period of performance is delineated as 12 months, with an optional 6-month extension, requiring contractors to maintain a qualified workforce and meet specific security requirements for personnel involved. This initiative is integral to the IRS's mission to modernize and secure its operations, using a human-centered design approach to improve user experiences and streamline IT services while adhering to federal accessibility standards. The overall goal is to align technical services with organizational objectives to facilitate effective project delivery under the IRA.
Lifecycle
Title
Type
Inflation Reduction Act (IRA) Transformation - User Experience
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