Luxembourg Cellphone Services Contract
ID: 19LU5025Q0004Type: Solicitation
Overview

Buyer

STATE, DEPARTMENT OFSTATE, DEPARTMENT OFUSEMBASSY LUXEMBOURGWASHINGTON, DC, 20520, USA

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112)

PSC

IT and Telecom - Network: Satellite Communications and Telecom Access Services (DG11)

Set Aside

No Set aside used (NONE)

Original Source

https://sam.gov/opp/a671b1ea5bde4e13a47719ca7483e489/view
Timeline
    Description

    The Department of State, through the U.S. Embassy in Luxembourg, is seeking proposals for a cellular phone services contract, identified by RFQ number 19LU5025Q0004. The contractor will be responsible for providing comprehensive mobile services, including voice, SMS, and data plans, ensuring 90% local coverage and international connectivity, with specific pricing for one base year and two option years. This procurement is crucial for maintaining effective communication for embassy operations, adhering to quality standards, and complying with local laws and Federal Acquisition Regulations (FAR). Interested vendors can contact Olivier Herdzik at luxembourggsoprocurement@state.gov or by phone at 35246012372 for further details.

    Point(s) of Contact
    Olivier Herdzik
    35246012372
    luxembourggsoprocurement@state.gov
    Files
    Title
    Posted
    19LU5025Q0004_RFQ.pdf
    The document outlines a Request for Proposal (RFP) for mobile telephone services at the U.S. Embassy in Luxembourg, referenced as RFQ number 19LU5025Q0004. The contractor is responsible for providing complete mobile services, including voice, SMS, and data plans, with specific monthly pricing for one base year and two option years. The services must meet quality standards and ensure 90% local coverage and international connectivity. Additionally, the contractor must maintain a system for problem resolution and provide detailed monthly billing, including call durations and costs. The contract allows for temporary additional services on-demand, requires monthly invoicing, and states that the contractor must obtain necessary permits in compliance with local laws. Key personnel must be proficient in English and adhere to strict privacy and cybersecurity protocols. A Quality Assurance Surveillance Plan (QASP) will monitor performance, with penalties for exceeding acceptable complaint thresholds. Additionally, the contractor must follow all applicable Federal Acquisition Regulations (FAR) to ensure compliance with legal and ethical standards throughout the contract's duration. This procurement reflects a commitment to facilitating efficient communication for embassy operations while managing technological changes and maintaining high service quality.
    Lifecycle
    Title
    Type
    Luxembourg Cellphone Services Contract
    Currently viewing
    Solicitation
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