NOTICE OF INTENT TO SOLE SOURCE – Qualtrics LLC
Contract Opportunity Analysis
The U.S. International Trade Commission (USITC) intends to award a sole source contract to Qualtrics LLC for the provision of a FedRamp Certified customer satisfaction survey tool, specifically through its XM Platform Website and Application Feedback service. This procurement aims to secure a software as a service solution that will enable the USITC to effectively conduct data collection functions related to customer satisfaction surveys. The decision to proceed with Qualtrics is based on its established integration with the USITC's systems, the extensive existing configurations, and historical data, which would be difficult and costly to replicate with another provider. The estimated value of the contract is $150,000, and interested parties may contact Ian Quillman at ian.quillman@usitc.gov for further information within seven days of this notice.