The document outlines the Performance Work Statement for the World Trade Center Health Program Outreach and Education Contract, valid from June 1, 2025, to May 31, 2030. It is designed to enhance awareness and trust in the WTC Health Program among underrepresented populations impacted by the September 11 attacks. Eligible participants include responders and survivors who were potentially exposed to harmful conditions. The contractor is tasked with developing and implementing strategic outreach initiatives, measuring outreach success, and assisting with enrollment applications, particularly for Spanish-speaking and other non-English speaking communities. Key deliverables include a Strategic Outreach Plan, monthly progress reports, and final comprehensive reports assessing outreach impact. The contract emphasizes culturally sensitive engagement, clear reporting metrics, and collaboration with other outreach partners to maximize outreach effectiveness and reach at least 750 eligible individuals annually. The initiative reflects a commitment to public health support for those affected by the attacks.

The document outlines a "Sources Sought" notice for the Centers for Disease Control and Prevention's (CDC) World Trade Center (WTC) Health Program, primarily aimed at gathering information about vendors capable of providing outreach and education services. The WTC Health Program, established by the Zadroga Act, offers medical monitoring and treatment for responders and survivors affected by the September 11, 2001, attacks. Despite an estimated 400,000 individuals impacted, current enrollment stands at only about 34%. The notice emphasizes the need for targeted outreach to underrepresented groups, including non-English speakers, low-income survivors, and certain responders. Contractors are expected to plan and execute engagement activities to raise awareness about the program, educate potential members about eligibility, and facilitate the application process. The submission deadline for capability statements is February 3, 2025. Interested parties must demonstrate relevant experience and resources for effectively reaching and engaging the target populations. This initiative reflects the government's aim to enhance program participation through well-crafted outreach efforts, presenting an opportunity for vendors with expertise in public health education and community engagement.

The government has reissued a Sources Sought Notice (SSN) for Outreach and Education (O&E) under the World Trade Center Health Program due to insufficient responses regarding vendor capabilities from a previous Request for Information (RFI). Four existing contracts are in place for similar services, but details about those vendors are confidential. The acquisition strategy is still being finalized, including considerations for small businesses, and the anticipated contract type is Firm Fixed Price. While the government expects multiple awards, no specific number has been determined yet. The SSN emphasizes targeting underrepresented populations, and responses must specify at least one such group. Additional materials, such as a PowerPoint presentation and the Strategic Member Journey, have been made available to assist potential respondents. However, funding details and alternative NAICS codes are not being disclosed at this time. Interested vendors must monitor SAM.gov for updates on the forthcoming solicitation and related announcements.

The document outlines a Strategic Outreach Plan for the World Trade Center (WTC) Health Program, detailing a member journey from initial awareness to engagement. It encompasses several stages: Introduction, Interest, Preparation, Application, Enrollment, Membership, and Inactive Member re-engagement. Each phase identifies potential member needs, required communications, and desired outcomes. Initially, potential members learn about the program, its benefits, eligibility, and resources available. As they progress to the Interest phase, they seek personalized information regarding their specific situations and eligibility categories. The Preparation stage emphasizes readiness for application submission, ensuring members gather necessary documents. During the Application phase, the goal is for the member to navigate the application process with some assistance, while the Enrollment stage focuses on new member experiences and benefits understanding. Following enrollment, Membership ensures ongoing communication regarding benefits, certifications, and member satisfaction. Lastly, the Inactive Member phase aims to re-engage those who have not utilized the program's benefits, helping them reconnect and access necessary resources. This structured outreach strategy effectively increases awareness, guides applicants through the enrollment process, and fosters ongoing member engagement in the program.

The World Trade Center (WTC) Health Program is a federal initiative established under the James Zadroga 9/11 Health and Compensation Act of 2010, aimed at providing no-cost medical monitoring and treatment to eligible responders and survivors affected by the September 11, 2001 terrorist attacks. The program is administrated by the NIOSH and encompasses over 125,000 members nationwide. Benefits include doctor visits, surgeries, hospitalization, and prescription drugs specifically for health conditions linked to 9/11 exposures. Eligible participants include emergency responders, recovery workers, and survivors from the New York City disaster area. The program offers services such as annual monitoring exams, cancer screenings, treatment for WTC-related conditions, and case management. It operates through eight Clinical Centers of Excellence and a Nationwide Provider Network for care delivery. Funding for health research into mental and physical conditions related to 9/11 is also a key component. The eligibility criteria focus on the individuals' involvement during the attack or in the recovery efforts, requiring documentation for application. The program ensures continued support until at least 2090 and facilitates coordination with additional local and federal health initiatives. In summary, the WTC Health Program embodies a comprehensive federal response to the health ramifications of 9/11.