Dictation and Transcription Services for the Minneapolis VA Medical System
ID: 36C26325Q0463Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFNETWORK CONTRACT OFFICE 23 (36C263)Saint Paul, MN, 55101, USA

NAICS

Document Preparation Services (561410)

PSC

MEDICAL TRANSCRIPTIONS (Q603)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs is seeking contractors to provide dictation and transcription services for the Minneapolis VA Medical Center. The contract will cover a base year with four optional renewal years, with an estimated total expenditure of approximately $19 million. These services are critical for accurately transcribing medical documents, such as operative reports and discharge summaries, while adhering to stringent quality control measures and HIPAA confidentiality standards. Interested bidders should contact Theresa (Tess) Thunder at theresa.thunder@va.gov or 701-239-3700 for further details, and must ensure compliance with wage determinations as outlined by the U.S. Department of Labor, including a minimum wage of $17.75 per hour for contracts signed after January 30, 2022.

    Point(s) of Contact
    Files
    Title
    Posted
    The Department of Veterans Affairs (VA) is seeking contractors to provide dictation and transcription services for the Minneapolis VA Medical Center. The proposal outlines a contract for a base year plus four optional renewal years, with a total anticipated expenditure of approximately $19 million. The contractor will be responsible for transcribing medical documents dictated by VA staff, including operative reports and discharge summaries, requiring a specialized understanding of medical terminology and confidentiality standards per HIPAA regulations. The successful bidder must demonstrate proficiency in meeting stringent quality control measures, maintaining a 99.5% accuracy rate, and adhering to defined turnaround times, such as two hours for stat reports. The contract includes comprehensive performance evaluation criteria and penalties for non-compliance, ensuring accountability and high-quality service delivery. Additionally, bidders are required to submit a contingency plan for service disruptions. This solicitation reflects the VA's commitment to high-quality healthcare documentation to support veteran care and management effectively.
    The document outlines Wage Determination No. 2015-4945 by the U.S. Department of Labor regarding the Service Contract Act, detailing wage rates and working conditions for federal contractors in Minnesota and Wisconsin. Contracts signed after January 30, 2022, must comply with Executive Order 14026, mandating a minimum wage of $17.75 per hour, while contracts awarded between January 1, 2015, and January 29, 2022, require at least $13.30 per hour. The file lists various occupations, each with specific wage rates and fringe benefits, indicating potential variances between jobs. It emphasizes compliance with wage requirements, including health and welfare benefits, vacation, and paid sick leave as per Executive Order 13706. Workers are entitled to paid sick leave and must be compensated for uniforms if required by the contract. The document also describes a conformance process for new classifications not listed, ensuring fair compensation based on job duties. This wage determination is crucial for aligning contractor responsibilities with federal labor standards, aiming to protect workers and promote equitable pay within federal contracts, thereby contributing to broader compliance objectives in government contracts at multiple levels.
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