DA01--Quality Assurance (QA) Web Application Sustainment Support (VA-25-00002273) NEW TASK ORDER
ID: 36C10B25Q0009Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFTECHNOLOGY ACQUISITION CENTER NJ (36C10B)EATONTOWN, NJ, 07724, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)

Original Source

https://sam.gov/opp/feaff457a0764e20853697f4b0ea20c9/view
Timeline
    Description

    The Department of Veterans Affairs is seeking qualified vendors to provide Quality Assurance (QA) Web Application Sustainment Support under the task order VA-25-00002273. The procurement aims to ensure the efficient operation and maintenance of the QA Web Application, which is critical for facilitating Quality Assurance processes within the Veteran Readiness and Employment (VR&E) program, thereby enhancing service delivery to service-connected disabled Veterans and their families. This initiative is part of the Transformation Twenty-One Total Technology Next Generation (T4NG) program and emphasizes compliance with security standards, accessibility requirements, and the provision of tiered help desk services. Interested Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) must submit their responses to the Request for Information (RFI) by 3:00 PM EST on October 3, 2024, and can direct inquiries to Contract Specialist Diana Sesta at diana.sesta@va.gov or (848) 377-5053.

    Point(s) of Contact
    Diana SestaContract Specialist
    (848) 377-5053
    diana.sesta@va.gov
    Files
    Title
    Posted
    Attachment A_VIP Guide 4.0.pdf
    The Veteran-Focused Integration Process (VIP) Guide 4.0, issued by the Department of Veterans Affairs (VA), outlines the transition from a legacy project-centric approach to an industry-standard Lean-Agile Systems Development Lifecycle (SDLC) for managing IT products. The guide establishes revised policies, responsibilities, and a simplified VIP lifecycle aimed at improving efficiency, customer engagement, and value delivery to Veterans. It emphasizes a product-centric methodology focused on continuous delivery, operational compliance, and user-centric insights. Key changes include the removal of the legacy VIP lifecycle, introduction of enhanced governance models, and mandatory reporting through the VA Product Accountability and Reporting System (VA PARS). The guide's principles advocate for accountability within IT and business roles, engagement with customer needs, and the iterative development of viable IT solutions. It also details oversight mechanisms, including internal reviews and performance metrics. This comprehensive approach aims to deliver high-quality, cost-effective IT capabilities promptly while enhancing oversight and governance within the VA’s IT project management framework. The guidance is applicable to all IT projects interfacing with the VA network and encourages feedback for continuous improvement.
    Attachment B_VA PARS User Guide_NEW 2022.pdf
    The VA Product Accountability and Reporting System (PARS) User Guide serves as a comprehensive resource for Project Managers and team members within the Department of Veterans Affairs (VA) to effectively manage their IT investment projects. Established to meet external reporting obligations, VA PARS facilitates the governance of IT initiatives, ensuring projects align with time, budget, and veteran needs, adhering to OMB requirements. The document outlines the user interface and process to navigate VA PARS, starting from accessing the system to managing entries across various project stages: Startup, Planning, Build, and Close/Transition. Each stage requires detailed data entry, including project costs, timelines, risk management, and stakeholder information. Specific sections emphasize the importance of inputting accurate data to maintain project tracking and accountability. The guide highlights essential features such as user notifications, status update fields, and resources for training. By accurately maintaining entries and understanding procedural requirements, users can navigate their projects through the lifecycle seamlessly. Overall, the user guide is a crucial tool for promoting effective IT project management within the VA, ensuring compliance and continuous improvement in service delivery to veterans.
    QA WEB Maintenance PWS Draft 9.24.24.pdf
    The document outlines the Performance Work Statement (PWS) for the Department of Veterans Affairs' QA Web Application Sustainment Support, part of the Transformation Twenty-One Total Technology Next Generation (T4NG) initiative. It focuses on providing high-quality technical support for the QAWeb Application, which facilitates the Quality Assurance processes in the Veteran Readiness and Employment (VR&E) program. Key objectives include application maintenance, enhancement, testing, and support transition. The contract entails performing detailed project management, sustaining QAWeb operations, ensuring compliance with security and privacy standards, and providing tiered help desk services. The contract spans a 12-month performance period with options for extensions and includes specific deliverables such as bi-weekly reports, software release packages, and a data dictionary. Adherence to Section 508 Standards for accessibility is mandatory, ensuring that the technology used is compliant for individuals with disabilities. The overarching goal is to ensure the seamless and efficient operation of the QA Web Application, which supports the administration of services aimed at assisting service-connected disabled Veterans and their families, thus complying with regulatory requirements and enhancing service quality.
    RFI_SAM.gov QA WEB Final 9.24.24.pdf
    The Department of Veterans Affairs (VA) issued a Request for Information (RFI) regarding Quality Assurance (QA) Web Application Sustainment Support (VA-25-00002273). This RFI is purely for planning purposes and does not imply any obligation for the Government to procure services or products. It aims to identify potential vendors, particularly Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) and Veteran Owned Small Businesses (VOSBs), with relevant capabilities not already part of the Transformation Twenty One Total Technology Next Generation (T4NG) contract. Responses must adhere to an eight-page limit and should include company information, specific capabilities related to the Performance Work Statement (PWS), and corporate experience. Additionally, firms seeking to respond must verify their SBA certification status. The document emphasizes the need for detailed and focused responses, prohibiting marketing materials or generic statements. Responses are due by 3:00 PM EST on October 3, 2024, directed to designated VA contacts. This RFI serves to gather valuable insights and assess vendor capabilities to ensure effective service delivery, fostering the Government's commitment to engage appropriate businesses in its procurement processes.
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