The Food and Drug Administration (FDA) is seeking maintenance and support services for its Arivis Vision4D system, a specialized piece of software used for advanced visualization and analysis.
The primary goal is to ensure the system's optimal performance and efficiency, entitling the FDA to repairs, updates, and upgrades along with access to timely technical support. The agency aims to establish a service agreement for a base period of 12 months, with two additional optional years, to keep its software up-to-date and running smoothly.
The scope of work for the awardee will involve providing a comprehensive maintenance and support service, including regular system checks, issue resolution, and software updates. The successful vendor will ensure a responsive technical support service, promptly attending to any FDA queries or problems.
Eligible applicants for this opportunity should possess extensive experience and expertise in software maintenance and support, with a track record of successful project delivery. The FDA seeks a vendor who can demonstrate a deep understanding of the Arivis Vision4D system and its intricacies.
Funding for this contract is estimated at $60,000-$80,000 for the base period, with the potential for higher values if the two option years are exercised. The contract will likely be awarded as a Firm-Fixed-Price (FFP) agreement.
Interested parties should submit their applications by the specified deadline, including a detailed capability statement showcasing their relevant experience and approach. The FDA encourages applicants to highlight their technical expertise, past successful projects, and proposed maintenance strategies.
The winning application will be determined based on a comprehensive evaluation of the applicant's expertise, past performance, and proposed terms. The FDA reserves the right to award the contract to the vendor offering the most advantageous terms.
For any clarifications or questions, interested individuals or organizations should contact Jada Scott by email at jada.scott@fda.hhs.gov.
This is a great opportunity for a skilled vendor to partner with the FDA and ensure the reliability of its specialized software infrastructure.