C2 Systems, VTC Suite Maintenance and Tier 3 Support
ID: NNC11062024Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE AIR FORCEFA2517 21 CONS BLDG 350PETERSON SFB, CO, 80914-1117, USA

NAICS

Wired Telecommunications Carriers (517111)

PSC

IT AND TELECOM - SERVICE DELIVERY SUPPORT SERVICES: ITSM, OPERATIONS CENTER, PROJECT/PM (LABOR) (DD01)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/d23e1ddb867a42599c847496771f05e5/view
Timeline
    Description

    The Department of Defense, specifically the Department of the Air Force, is conducting a Sources Sought announcement to identify potential vendors capable of providing maintenance and Tier 3 support services for the Video Telecommunications (VTC) and Video Distribution System (VDS) at Peterson Space Force Base and Cheyenne Mountain Space Force Station. The procurement aims to ensure optimal functionality and compliance of mission-critical telecommunications systems, which are vital for operational effectiveness within the North American Aerospace Defense Command (NORAD) and United States Northern Command (USNORTHCOM). Interested parties are encouraged to submit their qualifications, including business status under NAICS 517111, experience with Tier 3 support, and security clearance capabilities, by November 15, 2024. For further inquiries, contact Tiffany Harley at tiffany.harley.2@spaceforce.mil or Stephen Carr at stephen.carr.12@spaceforce.mil.

    Files
    Title
    Posted
    Amendment 1 - Sources Sought - C2VTC_7Nov24.docx
    The document is a Sources Sought Announcement issued by 21 CONS for market research regarding maintenance and Tier 3 support services for the NORAD and USNORTHCOM Video Telecommunications (VTC) and Video Distribution Systems (VDS). It clarifies that this announcement does not constitute a formal solicitation but seeks to assess potential vendors’ interest and capabilities. Interested parties are invited to submit their qualifications, detailing company information, business classification under NAICS 517111, proposal intentions (e.g., as a prime or subcontractor), GSA contact status, TS/SCI clearance capabilities, and relevant experience in Tier 3 support. Responses are due by November 15, 2024, and can be directed to Contract Specialist Tiffany Harley and Contracting Officer Stephen Carr. The announcement emphasizes that responses should align with specific criteria outlined in the document, including challenges or clarifications regarding the Performance Work Statement (PWS) and equipment listed. This market research initiative aims to ensure the government gathers sufficient information to inform future contract solicitations expected in Q2 of Fiscal Year 2025.
    Attachment 1 - PWS C2VTC3_Draft.pdf
    The file outlines a Performance Work Statement (PWS) for maintaining and providing tier 3 support for the Video Telecommunications (VTC) and Video Distribution System (VDS) for the North American Aerospace Defense Command (NORAD) and United States Northern Command (USNORTHCOM) at designated locations in Colorado. The contractor is responsible for troubleshooting, design, configuration, and maintenance of the systems, ensuring they meet performance requirements during core operational hours and contingencies. Key tasks include quarterly preventive maintenance, on-site hardware/software support, and participation in engineering and programming support. The contractor must maintain security clearances, adhere to government protocols, and follow a detailed deliverables schedule, including assessments, reports, and inventory lists. The overarching goal is to ensure the optimal functionality of mission-critical telecommunications systems while maintaining compliance with security and operational standards. This PWS is integral to government contracts focused on advanced technical support and compliance in federal operations.
    Attachment 2 - Equipment List_Updated 9.24.xlsx
    The government file contains an extensive inventory of audio-visual equipment and systems primarily procured from manufacturers such as Crestron, Cisco, and Planar Systems. It encompasses various items including digital media switchers, control touchscreens, video walls, codecs, amplifiers, and other specialized communication devices. The document systematically lists items in categories, detailing their quantities and types, with a particular emphasis on Crestron products which dominate the list, indicating a strong reliance on their technology for digital communications and control interfaces. The purpose of this document aligns with federal and local Requests for Proposals (RFPs) and grants, highlighting the government's investment in upgrading its audio-visual infrastructures. This either points towards new project initiatives or the maintenance and enhancement of existing facilities. The file's structure reflects careful inventory management, showcasing the intent to ensure adequate infrastructure to support communication and operational functionality within governmental operations, likely facilitating improved information dissemination and inter-departmental collaboration. This comprehensive approach showcases a commitment to maintaining state-of-the-art technology in government operations.
    Sources Sought - C2VTC.docx
    The U.S. Northern Command (N&NC) is seeking market research on sources capable of providing maintenance and Tier 3 support services for the Video Telecommunications (VTC) and Video Distribution System (VDS) at Peterson Space Force Base and Cheyenne Mountain Space Force Station. This sources sought announcement is not a solicitation and does not commit the government to any procurement action. Interested parties are requested to submit information regarding their capabilities, business status under NAICS 517111, experience with Tier 3 support, and compliance with clearance requirements. Responses should also address the possibility of serving as a prime contractor or in a joint venture. The incumbent contractor is Applied Global Technologies LLC. Responses are due by November 15, 2024, with further details found in the attached Performance Work Statement (PWS) and equipment list. This notice indicates the government's intention to assess interest in the project ahead of a potential solicitation anticipated in Q2 of FY 2025.
    Lifecycle
    Title
    Type
    C2 Systems, VTC Suite Maintenance and Tier 3 Support
    Currently viewing
    Sources Sought
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