FY 25 FARO ARM SERVICE AND CALIBRATION
ID: N00174-25-SIMACQ-M5-0004Type: Special Notice
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE NAVYNSWC INDIAN HEAD DIVISIONINDIAN HEAD, MD, 20640-1533, USA

NAICS

Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process Variables (334513)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- AMMUNITION AND EXPLOSIVES (J013)

Original Source

https://sam.gov/opp/6150e2bb48c74c33b03a0b194cc56f43/view
Timeline
    Description

    The Department of Defense, through the Naval Surface Warfare Center Indian Head Division (NSWC IHD), intends to award a sole-source contract to FARO Technologies Inc. for the renewal of ARM Ultimate Uptime hardware maintenance and calibration services for one year. The contract encompasses comprehensive support, including parts and labor for repairs, annual cleaning, calibration services, and the provision of a loaner device during repairs, along with 24/7 technical support and a commitment to service completion within 7-14 working days. This procurement is critical for ensuring the operational efficiency and reliability of instruments used in defense applications. Interested vendors must submit their capabilities by January 14, 2025, at 10 AM EST, and should direct inquiries to Natella Calliste at natella.k.calliste.civ@us.navy.mil.

    Point(s) of Contact
    Natella Calliste
    natella.k.calliste.civ@us.navy.mil
    Nicole Coleman
    nicole.coleman@navy.mil
    Files
    Title
    Posted
    SOW FARO ARM SERVICE 1 year FY 25.docx
    The Indian Head, Naval Surface Warfare Center McAlester Detachment is seeking a contract for a one-year renewal of ARM Ultimate Uptime hardware maintenance and calibration services through FARO Technologies Inc. The scope includes parts and labor for repairs, annual cleaning, calibration services, and provision of a loaner device during repairs, along with upgrades covered under the manufacturer's warranty. Additional requirements entail 24/7 technical support, a commitment to service completion within 7-14 working days, free annual cleaning and re-certification, multi-point checkup after service, and coverage of shipping charges. The contract’s performance period is set for one year following the award, with the services to be conducted on-site at the specified McAlester, Oklahoma location. The primary government contact for this renewal is Andrew Maddy, available via phone and email. This request reflects the government's need for reliable maintenance services to ensure operational efficiency and instrument reliability in their facilities.
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    FY 25 FARO ARM SERVICE AND CALIBRATION
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