Mobile telephone services
ID: 19KZ1026Q0001Type: Combined Synopsis/Solicitation
Overview

Buyer

STATE, DEPARTMENT OFSTATE, DEPARTMENT OFUS EMBASSY NUR-SULTANWASHINGTON, DC, 20520, USA

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112)

PSC

IT AND TELECOM - MOBILE DEVICE AS A SERVICE (DE11)

Set Aside

No Set aside used (NONE)

Original Source

https://sam.gov/workspace/contract/opp/3701c102e162477ab0aa1ca25cc13f4d/view
Timeline
    Description

    The U.S. Department of State, through the U.S. Embassy in Nur-Sultan, Kazakhstan, is seeking quotations for mobile telephone services under Request for Quotations number 19KZ1026Q0001. The contract, intended for a one-year period with options for renewal, will cover 650 lines for the U.S. Mission in Kazakhstan, including services such as local and international calls, mobile internet, SMS, voicemail, and 24-hour customer support. This procurement is crucial for maintaining effective communication for U.S. diplomatic operations in the region. Interested vendors must submit their quotations by December 5, 2025, at 15:00 local time, and are encouraged to attend a pre-quotation conference on November 25, 2025. For further inquiries, contact Jeffrey Meyer at meyerjb@state.gov or Yuliya Stepanova at AstanaGSOProcurement@state.gov.

    Point(s) of Contact
    Jeffrey Meyer
    77172702100
    meyerjb@state.gov
    Yuliya Stepanova
    77172702100
    AstanaGSOProcurement@state.gov
    Files
    Title
    Posted
    19KZ1026Q0001_Solicitation.pdf
    This document outlines a Request for Quotation (RFQ) 19KZ1026Q0001 from the American Embassy Astana for mobile telephone services in Kazakhstan. The contract, for a one-year period with options to renew, covers 650 lines for the U.S. Mission in Kazakhstan, including the Embassy in Astana and the Consulate General in Almaty. The scope of services includes calls within Kazakhstan, international calls and roaming, mobile internet (4G/5G/LTE Advanced), SMS, voicemail, SIM/eSIM issuance, free number porting, rental phones, 24-hour customer service, online account access, and detailed billing. The contract specifies minimum and maximum annual order values of $5,000.00 and $100,000.00, respectively, and details invoicing procedures, key personnel requirements, permits, government-furnished equipment, and a quality assurance plan with a performance threshold of no more than one customer complaint per month. Applicable FAR and DOSAR clauses are incorporated, addressing various regulatory compliance aspects, including prohibitions on certain foreign-sourced technology and tax on foreign procurements.
    Lifecycle
    Title
    Type
    Mobile telephone services
    Currently viewing
    Combined Synopsis/Solicitation
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