SPECIAL NOTICE: Program Executive Office Intelligence, Electronic Warfare & Sensors Request for Information (RFI) – Field Service Engineer and Help Desk Services
ID: W56KGY-FOFCType: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMYW6QK ACC-APGABERDEEN PROVING GROU, MD, 21005-1846, USA

NAICS

Engineering Services (541330)

PSC

SUPPORT- PROFESSIONAL: ENGINEERING/TECHNICAL (R425)

Original Source

https://sam.gov/opp/61ed5fb113664108938848389aa89400/view
Timeline
    Description

    The Department of Defense, through the Program Executive Office Intelligence, Electronic Warfare & Sensors, is seeking market insights via a Request for Information (RFI) for Field Service Engineer (FSE) and Help Desk (HD) services at Fort Cavazos, Texas. The objective is to gather information on contractors' capabilities to provide essential support for the Army's intelligence systems integration, which includes configuring and maintaining hardware and software systems critical for operational readiness during training and deployment. This initiative is vital for enhancing the Army's intelligence, surveillance, and reconnaissance capabilities, ensuring effective mission execution. Responses to this RFI are due by April 11, 2025, and interested parties should direct their submissions to Justin Brown at justin.a.brown.civ@army.mil.

    Point(s) of Contact
    Justin Brown
    justin.a.brown.civ@army.mil
    Lynsey Broderick
    lynsey.d.broderick.civ@army.mil
    Files
    Title
    Posted
    RFI FSE and HD Services at FOFC.pdf
    The U.S. Army's Program Executive Office Intelligence, Electronic Warfare & Sensors has issued a Request for Information (RFI) seeking market insights for Field Service Engineer (FSE) and Help Desk (HD) services at Fort Cavazos, Texas. This initiative aims to support the Army’s integration of intelligence systems and enhance operational efficiency. The RFI is strictly for informational purposes and does not indicate a formal Request for Proposal (RFP) issuance, allowing contractors to share their capabilities without obligation. The anticipated contract will cover FSE services, requiring travel up to 75% and various security certifications, including TS/SCI clearance. These engineers will configure and support intelligence hardware and software systems, ensuring operational readiness during training and deployment phases. The Help Desk services will be stationed at Fort Cavazos, providing daily technical support for software and hardware issues, with an emphasis on resolving malfunctions that impact mission success. Responses to this RFI are due by April 11, 2025, and should detail the capabilities of responding companies to meet the outlined requirements. The goal is to gather insights that will inform the government’s future contracting efforts for these critical support services.
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