Transit Subsidy Benefit Program

The Department of Labor (DOL) seeks a contractor to manage its Transit Subsidy Benefits Program, providing electronic fare media (smart benefits) for employee commutes in the Washington, DC metropolitan area. The contractor will enroll DOL in a web-based program, allowing DOL to assign monthly benefit values to participants' transit cards. These benefits, available between the 1st and 5th of each month, cover various public and private commuter services. The DOL will pay monthly for allocated benefits, receiving credits for unused funds. There is no cost to DOL for program participation. The DOL is responsible for determining employee eligibility and ensuring IRS compliance. The contractor must provide participant information to the vendor, including full name, card number, benefit amount, and start date. The program prohibits unauthorized use of benefits. The contractor must also provide training on system enhancements, register new smart benefits users, and ensure participant cards are enrolled in the vendor's database. The contractor is responsible for all postage and fees related to submitting information to DOL and must provide monthly progress reports by the 5th of each month, detailing work, problems, and resolutions. The contractor must also have a quick reaction capability to implement modifications, additions, or deletions of tasks within 10 business days.