The Statement of Work (SoW) outlines the requirements for unarmed security guard services for the National Park Service (NPS) within the National Capital Region. The contractor must provide trained and licensed personnel to ensure security at various designated NPS sites, coordinating with the United States Park Police. Key roles include Project Manager and Operations Supervisor, each with defined qualifications and responsibilities. The document details necessary qualifications, staffing requirements, and operational procedures, ensuring that employees adhere to all federal, state, and local regulations.
Contractors are responsible for quality control and compliance, including maintaining valid licenses, permits, and training certifications for all personnel. The SoW emphasizes professional conduct, clear communication, and effective emergency response capabilities. It mandates detailed record-keeping and reporting, with expectations for regular performance evaluations and adaptability to changing security needs. Ultimately, this agreement aims to safeguard NPS properties and enhance visitor safety while fulfilling the security objectives set forth by the federal government in RFPs and other formal solicitations for services.
The National Park Service (NPS) is soliciting proposals for unarmed security guard services to enhance safety and security at key federal sites within the National Capital Region. This Statement of Work (SOW) outlines the contractor's responsibilities, emphasizing management, staffing, and compliance with federal, state, and local oversight requirements. The contractor is expected to provide trained personnel—including a Project Manager and Operations Supervisor—who will ensure security operations uphold the highest standards. Key tasks for security officers include access control, package screening, visitor processing, and emergency response.
The contractor must develop a Quality Control Plan approved by the government and monitor staff performance through inspections and reports. Staffing levels are specified based on operational needs, with particular attention to special events. Qualifying requirements for personnel include U.S. citizenship, age stipulations, relevant licenses, and fluency in English. The document establishes procedures for oversight, communication, and performance evaluations to foster close collaboration with NPS and the United States Park Police (USPP). Ultimately, the goal is to maintain visitor safety and facilitate effective security practices at significant national sites.