Lenel Support Services Solicitation 693JK426Q500001 for DOT
ID: 693JK426Q500001Type: Combined Synopsis/Solicitation
Overview

Buyer

TRANSPORTATION, DEPARTMENT OFOFFICE OF THE SECRETARY693JK4 OSTWASHINGTON, DC, 20590, USA

NAICS

Other Computer Related Services (541519)

PSC

TECHNICAL REPRESENTATIVE- MISCELLANEOUS (L099)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)
Timeline
    Description

    The U.S. Department of Transportation (DOT) is soliciting proposals for Lenel Support Services under Solicitation No. 693JK426Q500001, aimed specifically at small businesses. The procurement seeks technical support services for the Lenel OnGuard physical security system, including software upgrades and various support plans, to ensure the continuous operation and maintenance of the system. This initiative is critical for maintaining the security infrastructure of the DOT, leveraging Lenel's proprietary technology that is already integrated into their operations. Proposals are due by January 19, 2026, with inquiries accepted until December 7, 2025; interested parties should contact James Mowery at james.mowery@dot.gov for further information.

    Point(s) of Contact
    Files
    Title
    Posted
    The U.S. Department of Transportation (DOT) is issuing a Special Notice for a brand-name justification to purchase Lenel-brand items for its Office of Security. This notice precedes a competitive small-business-set-aside solicitation for Lenel OnGuard software upgrades, support plans (SUSP), and direct system user support, totaling an estimated $288,489.95 over a base year and four option years. The contract will be Firm-Fixed price and partly Labor-Hour, with an estimated delivery of 30 calendar days ARO. DOT requires Lenel products due to significant prior investment in their proprietary OnGuard Physical Access Control System, its compatibility with existing infrastructure, and the need to maintain warranties. Only Lenel-certified small businesses will be eligible to submit proposals, with selection based on the Lowest-Totally-Priced-Technically-Acceptable (LPTA) method. Market research confirmed Lenel as the only brand meeting DOT's quality and compatibility requirements. Interested non-Lenel-certified companies believing they can meet DOT's needs must submit a Statement of Qualifications by October 22, 2025.
    The U.S. Department of Transportation (DOT) is issuing a Special Notice as a Brand Name Justification for a forthcoming competitive small-business-set-aside solicitation. This solicitation is for Lenel-brand items and services, including software upgrades, support plans, and certified contractor services, for the DOT’s Office of Security. The contract will be a Firm-Fixed Price (and partly Labor-Hour) for a base year starting April 1, 2026, with four optional years. Lenel is the sole source due to its proprietary system's compatibility with DOT’s existing infrastructure and the significant capital investment already made. The procurement will be a Lowest-Totally-Priced-Technically-Acceptable (LPTA) selection among Lenel-certified small businesses under NAICS Code 541519. Market research confirmed no other brands meet DOT's requirements for quality and compatibility. A previous notice yielded no alternative qualified sources, reinforcing the need for Lenel-specific products and services.
    Amendment No. 1 to DOT's Lenel Brand Name Justification / Special Notice No. 693JK426Q500001 clarifies that the procurement has not yet reached a solicitation stage and is not requesting proposals for security systems. It reiterates the allowance for interested firms not supporting Lenel-brand systems to submit Statements of Qualifications by October 22, 2025, 11:30 PM EDT. The amendment also introduces a potential change of the NAICS Code from 561621 to 541519. Firms, especially small businesses under NAICS Code 541519 interested in Lenel-security-system support, are invited to identify themselves and provide justification for the NAICS code change by the same deadline. Additionally, all interested firms, regardless of Lenel affiliation, are invited to explain by the deadline why they believe 561621 is more appropriate. This amendment adds no further information beyond these clarifications and invitations for feedback.
    This document outlines a Request for Proposal (RFP) from the U.S. Department of Transportation (DOT) for Lenel Support Services for its Headquarters in Washington, DC. The contract is a Firm Fixed Price agreement for one base year and four option years, requiring the contractor to be a Lenel-certified Federal Government Value Added Reseller (VAR) with a local office in the Washington D.C. Metro Area. The scope of work includes Lenel OnGuard software upgrades, various support plans (Software Upgrade and Support Plan, Direct System User Support Plan, Emergency 24x7 Support Plan), and HID PIVClass Software Upgrade and Support Plan. Additionally, it mandates a 24x7 emergency on-call service with a cap of 40 hours per year. Key requirements include compliance with GSA, UL, NIST, FIPS, ISC Security Standards, and Homeland Security Presidential Directive 12, as well as strict personnel security checks. The document also details administrative procedures, including invoicing via the Delphi eInvoicing web-portal, and emphasizes strict security, non-disclosure, and Section 508 compliance for all services and deliverables.
    This Request for Quotations (RFQ) is a competitive small-business-set-aside procurement by the U.S. Department of Transportation (DOT) for Lenel OnGuard System support, including hardware, software upgrades, licensing, and HID PIVClass Software Support. The contract will have a base year starting April 1, 2026, and four option years. Proposals, which must be submitted by Lenel-authorized small businesses, should clearly demonstrate experience, technical capability, and past performance. The selection process will follow a Lowest-Totally-Priced-Technically-Acceptable (LPTA) methodology. Proposals are due via email by January 19, 2026, 11:30 PM ET, and questions are due by December 7, 2025, 11:45 PM ET.
    The United States Department of Transportation (DOT) is seeking support for its Lenel OnGuard physical security system. This request outlines a five-year contract, including a base year and four option years, for Lenel OnGuard System Software Upgrade and Support Plans (SUSP). The support encompasses 24/7 emergency assistance (TSS-ESP-PRO), direct customer support (SUDS-NES-PRO), and contractor 24/7 call service center support. Additionally, the project includes support for HID PIVClass Software, specifically for Cert Manager (or PACS Service) and Desktop Registration. The document, prepared by Hank Clyatt, Physical Security Specialist, details the quantity and units for each support item, though unit prices and subtotals are left blank. This initiative aims to ensure the continuous operation and maintenance of the DOT's Lenel OnGuard system and related software.
    The United States Department of Transportation (DOT) is seeking support for its Lenel OnGuard physical security system. This request, prepared by Hank Clyatt of the OST Office of Security, outlines the need for Lenel OnGuard System Software Upgrade and Support Plans, including 24/7 emergency support (TSS-ESP-PRO) and direct customer support (SUDS-NES-PRO). Additionally, the DOT requires support for HID PIVClass Software and a 24/7 contractor call service center. The document details a five-year contract, including a base year and four option years, for these services. While specific unit prices and subtotals are not provided in this excerpt, the file clearly delineates the required components of the Lenel support and software upgrade plans, highlighting the DOT's commitment to maintaining and enhancing its physical security infrastructure.
    Amendment No. 1 to Solicitation No. 693JK426Q500001 for Lenel Support Services confirms the contracting officer, James Mowery, will be out of the office from December 11, 2025, to January 5, 2026. During his absence, Ms. Melinda Riddick is named as a possible contact person for inquiries regarding this procurement. This amendment solely addresses contact availability and introduces no changes to the original solicitation document.
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