Microsoft Premier Support
ID: 93310025Q0001Type: Combined Synopsis/Solicitation
Overview

Buyer

FEDERAL MEDIATION AND CONCILIATION SERVICEFEDERAL MEDIATION AND CONCILIATION SERVICEFMCSWASHINGTON, DC, 20427, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)

Set Aside

SBA Certified Women-Owned Small Business (WOSB) Program Set-Aside (FAR 19.15) (WOSB)

Original Source

https://sam.gov/opp/84a06468730743bca4f5ced4ab3d26ca/view
Timeline
    Description

    The Federal Mediation and Conciliation Service (FMCS) is seeking proposals from authorized Microsoft partners to provide Microsoft Services Premier Support, specifically targeting 100% Women-Owned Small Businesses (WOSB). The procurement aims to secure a firm fixed price purchase order for comprehensive support services, which include Success Management Services, Problem Resolution Support, and Advisory Services, as detailed in the Vendor Quote Sheet. This initiative underscores the importance of reliable IT support services for government operations, ensuring compliance with federal regulations and promoting small business participation. Interested vendors must submit their quotes using the provided Vendor Quote Sheet, verify their WOSB status, and confirm their Microsoft Authorized Reseller status by contacting Bronson E. Madero at bmadero@fmcs.gov.

    Point(s) of Contact
    Bronson E Madero
    bmadero@fmcs.gov
    Files
    Title
    Posted
    Attachment 1 - Vendor Quote Sheet Template.xlsx
    The document is a vendor quote sheet for Microsoft Unified Support, indicating pricing and services offered. It details a quote for various items related to Unified Coverage, including Success Management Services, Problem Resolution Support, and Advisory Services. The quote encompasses different quantities for specified services, presented with placeholders for pricing, implying that the total value is yet to be disclosed. Key components include Proactive Credits and a Flex Allowance, which provide flexibility in purchasing additional or customized services. This quote emphasizes structured service offerings and pricing mechanisms for government agencies considering engagement with Microsoft for Unified Support solutions. Overall, the document serves as a formalized pricing proposal within the context of federal and state procurement processes.
    Microsoft Premier Support-Synopsis Solicitation.pdf
    The document is a combined synopsis/solicitation for Microsoft Premier Support services, specifically aimed at 100% Women-Owned Small Businesses (WOSB) that are authorized Microsoft partners. It outlines the procurement process, including requirements for submitting quotes and verifying WOSB and Microsoft reseller statuses. The file integrates various Federal Acquisition Regulation (FAR) clauses and provisions that potential contractors must adhere to, emphasizing compliance with laws regarding telecommunications, confidentiality, and services covered under federal mandates, particularly concerning cybersecurity and equal opportunity. Key instructions for submission are highlighted, including the necessity for completed quotes using the Vendor Quote Sheet and deadlines for inquiries and submissions. The award decision will be based on the lowest price for technically acceptable quotes. This solicitation reflects the federal government's commitment to supporting small businesses while ensuring compliance with regulatory standards, promoting accountability, and preventing the use of certain restricted telecommunications equipment or services. Adherence to the guidelines provided is crucial for successful contract fulfillment.
    Lifecycle
    Title
    Type
    Microsoft Premier Support
    Currently viewing
    Combined Synopsis/Solicitation
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