Cisco SSD UCCX License
ID: FA2543Q1Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE AIR FORCEFA2543 460 CONSBUCKLEY AFB, CO, 80011-9572, USA

NAICS

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430)

PSC

IT AND TELECOM - APPLICATION DEVELOPMENT SOFTWARE (PERPETUAL LICENSE SOFTWARE) (7A20)

Original Source

https://sam.gov/opp/7865cb20ca5e44548cf61f52e7aef4ef/view
Timeline
    Description

    The Department of Defense, specifically the Department of the Air Force, is seeking qualified vendors to provide Cisco SSD UCCX licenses for Buckley Space Force Base (BSFB) in Aurora, Colorado. The procurement aims to upgrade the existing Voice Over Internet Protocol (VoIP) Suite, which includes Call Manager, Unity Voicemail, and Contact Center Express, as the current licenses have reached End of Life and pose security vulnerabilities. The contractor will be responsible for supplying specific licenses, including Premium Agent Licenses and Support Solutions, for a one-year term with an option to extend for an additional year, while installation will be conducted by ARPC's Cyber Transport/Network Administrators. Interested parties should contact Jaisen Brown at jaisen.brown@spaceforce.mil or call 720-847-9945 for further details regarding compliance with government procurement processes and submission timelines.

    Point(s) of Contact
    Jaisen Brown
    (720) 847-9945
    jaisen.brown@spaceforce.mil
    Files
    Title
    Posted
    SON 2025 HQ ARPC UCCX License_19 JAN 2025.pdf
    Buckley Space Force Base (BSFB) requires the procurement of new licensing to upgrade its entire Voice Over Internet Protocol (VoIP) Suite, which includes Call Manager, Unity Voicemail, and Contact Center Express. The existing licenses have reached End of Life and present security vulnerabilities that must be addressed. The contractor is tasked with providing specific Cisco UCCX licenses, including Premium Agent Licenses and Support Solutions, for a duration of one year, with an option to extend for another year. Installation will not be performed by the contractor but rather by ARPC's Cyber Transport/Network Administrators. Deliverables must include license code strings within five days after order receipt, to be delivered to Buckley SFB. The contractor must adhere to standard commercial warranties and invoice through the Wide Area Work Flow system. The document emphasizes the need for compliance with government procurement processes and secure VoIP infrastructure, serving as a formal request for proposals (RFP) for qualified vendors to meet these licensing needs.
    Lifecycle
    Title
    Type
    Cisco SSD UCCX License
    Currently viewing
    Sources Sought
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