AthenaHealth Renewal

NASA Johnson Space Center requires the renewal of various AthenaHealth and Medical Office Technologies software to support its medical operations from August 1, 2025, to July 31, 2026. The procurement includes 44 concurrent user licenses for athenaFlow EMR software, annual maintenance for both the software and the CCCQE form set, and additional services such as medication management, e-prescribing, patient portals, and help desk support. The contract specifies monthly phone support for controlled substance e-prescribing, maintenance fees, and distinct services tailored to both production and test environments. This initiative reflects NASA's commitment to maintaining efficient medical and technological capabilities necessary for its operations. The overall objective of this statement of work is to ensure the provision and support of critical health software systems that align with the organization’s operational requirements.

The National Aeronautics and Space Administration (NASA) issued Request for Quotation (RFQ) 80NSSC25901304Q for the renewal of AthenaHealth services. The document outlines essential components including a Statement of Work, instructions to offerors, solicitation provisions, and evaluation criteria. This solicitation is specifically for small businesses, requiring registered bidders to submit their qualifications by April 28, 2025. Key submission requirements include providing a CAGE Code, delivery lead times, and completion of specific provisions regarding telecommunications equipment. The RFQ also emphasizes adherence to federal regulations, including representations about telecommunications services and certifications related to ownership and control of the offeror. Both compliance with the Buy American Act and the absence of restricted business operations in certain countries are highlighted. The contract will utilize firm fixed pricing and comply with standard clauses pertaining to commercial products and services. The procurement process is designed to encourage small business participation while ensuring that all legal and regulatory obligations are met throughout the bidding and contracting process.