Civilian Careers Website Requirement

This government file addresses questions and answers regarding a federal RFP for the maintenance and sustainment of the ATEC Civilian Careers website. The contract focuses on maintaining the existing Drupal-based website, with no immediate plans for new functionality or expansion. The contractor will be responsible for providing the hosting environment, which must be an IL2 compliant cloud environment, and managing all technical aspects, including server software updates and infrastructure changes. ATEC will provide all content, and the contractor will be responsible for initial web design and ongoing technical maintenance. Helpdesk support is exclusively for ATEC staff. The document clarifies responsibilities regarding CUI, open-source licensing, and government system access, emphasizing the commercial nature of the software and the contractor's role in providing a secure, compliant hosting solution.

The U.S. Army Test and Evaluation Command (ATEC) Headquarters (HQ) Human Resources Directorate (G1) requires non-personal services for the management and maintenance of its civilian careers public website (www.atecciviliancareers.com). The contract includes a 12-month base period and four 12-month option years. The chosen contractor will maintain a fully functional, aesthetically pleasing, easy-to-navigate, and mobile-accessible website, ensuring compliance with modern browsers and HTTPS. Key requirements include providing a work order/ticket system for content updates, managing web-links, establishing new web-links within five business days, and processing changes within two business days (one for expedited tickets). The contractor must also conduct user acceptance and 508 compliance testing, track website traffic, and perform weekly maintenance to ensure stability and minimize outages. Additionally, the contractor will integrate government-managed social media accounts and ATEC’s Talent Acquisition Software Service application, providing helpdesk support and training. Special requirements include maintaining data within the U.S. legal jurisdiction, adhering to DoD Cloud Computing Security Requirements Guide for impact level 2, and ensuring NSA-approved encryption for data at rest and in transit. The government will provide Cloud Service Offering requirements and administrative credentials. Contractor performance will be monitored through monthly status reports and quarterly meetings, with compliance evaluated against a Quality Assurance Surveillance Plan.