The Department of Veterans Affairs (VA) Network Contracting Office 6 has issued a presolicitation notice for Wheelchair Van Service. This solicitation, numbered 36C24626Q0130, is a Set-Aside for Service-Disabled Veteran-Owned Small Business Concerns (SDVOSBC). The service will be performed at the Salisbury VA Medical Center in Salisbury, NC. Responses are due by December 22, 2025, at 3:00 PM Eastern Time. The primary contact for this presolicitation is Contract Specialist Kamilah Nye at kamilah.nye@va.gov.

The Department of Veterans Affairs is soliciting proposals for non-emergent wheelchair transportation services for the Salisbury VA Medical Center and its associated clinics and facilities. The contract will cover a base period and an option year, providing services 24/7, including weekends and holidays. Key requirements include contractor personnel qualifications, vehicle standards, utilization of the VetRide transportation software for trip requests and invoicing, and adherence to specific response times for scheduled and unscheduled transports. The contractor must also comply with various federal and VA regulations regarding safety, incident reporting, invoicing procedures, HIPAA, and environmental management. A minimum of 15 vans must be available, and services may extend to other VA facilities, non-VA facilities, veteran residences, and local airports within North Carolina. The solicitation emphasizes quality control and outlines minimum performance standards.

The Department of Veterans Affairs is soliciting proposals for non-emergent wheelchair transportation services for the Salisbury VA Medical Center and its associated clinics and facilities. The contract will cover a base period and an option year, providing services 24/7, including weekends and holidays. Key requirements include contractor personnel qualifications, vehicle standards, utilization of the VetRide transportation software for trip requests and invoicing, and adherence to specific response times for scheduled and unscheduled transports. The contractor must also comply with various federal and VA regulations regarding safety, incident reporting, invoicing procedures, HIPAA, and environmental management. A minimum of 15 vans must be available, and services may extend to other VA facilities, non-VA facilities, veteran residences, and local airports within North Carolina. The solicitation emphasizes quality control and outlines minimum performance standards.

This Quality Assurance Surveillance Plan (QASP) outlines how the W.G. "Bill" Hefner VA Healthcare System will monitor wheelchair van/ambulette services for eligible Veteran beneficiaries. The services, provided 24/7/365, include transportation for appointments for patients with limited mobility or who are homeless. The QASP details government oversight of the contractor's quality control efforts, ensuring timely and effective service delivery. Key areas of surveillance include timeliness of pick-up and response, certifications and training, timely submission of monthly reports, and vehicle maintenance/safety. Performance standards are set with acceptable quality levels and corresponding incentives or deductions. The Contracting Officer (CO) and Contracting Officer's Representative (COR) are responsible for overseeing surveillance, utilizing methods such as customer feedback, 100% inspections, and periodic inspections. The document emphasizes the contractor's responsibility for quality control and the government's role in objective performance evaluation and corrective actions.

The Department of Veterans Affairs (VA) Notice 24-12 updates VA Handbook 6500.6, Appendix C, providing revised security and privacy language for VA contracts. This update, effective immediately, outlines requirements for contractors regarding information security, data handling, system access, and incident reporting. Key provisions include unlimited government rights to data, strict controls on VA information use and storage, mandatory security training, and immediate reporting of security incidents. Contractors must comply with federal laws, VA directives, and industry standards for system design, hosting, and maintenance. The notice also details requirements for product integrity, virus prevention, cryptographic methods, patching governance, and specialized devices, emphasizing the need for robust cybersecurity measures and supply chain security in all VA acquisitions.

This document, VAAR 852.219-75, outlines the VA Notice of Limitations on Subcontracting—Certificate of Compliance for Services and Construction. It mandates that offerors certify compliance with subcontracting limits if awarded a contract, specifically detailing percentages for services (50%), general construction (85%), and special trade construction (75%) that cannot be paid to firms not certified as SDVOSBs or VOSBs. Materials costs are excluded for construction contracts. The certification carries legal weight, with potential criminal, civil, or administrative penalties for false statements under 18 U.S.C. 1001. Non-compliant SDVOSBs/VOSBs may face referral to the VA Suspension and Debarment Committee, fines, or prosecution. Contractors must provide documentation to verify compliance upon VA's request, and failure to do so may result in remedial action. The certification must be completed, signed, and submitted with the offer, as failure to provide it will deem the offer ineligible for award.