V225--Non-Emergent Ground Ambulance CON65 Southern Arizona VA Healthcare System
ID: 36C26226Q0120Type: Solicitation
AwardedFeb 18, 2026
$6.5M$6,525,746
AwardeeRURAL/METRO CORPORATION Mesa AZ USA
Award #:36C26226D0045
Overview

Buyer

DEPARTMENT OF VETERANS AFFAIRSVETERANS AFFAIRS, DEPARTMENT OF262-NETWORK CONTRACT OFFICE 22 (36C262)Gilbert, AZ, 85297, USA

NAICS

Ambulance Services (621910)

PSC

TRANSPORTATION/TRAVEL/RELOCATION- TRAVEL/LODGING/RECRUITMENT: AMBULANCE (V225)

Set Aside

No Set aside used (NONE)
Timeline
    Description

    The Department of Veterans Affairs is seeking contractors to provide non-emergency ground ambulance transportation services for the Southern Arizona VA Healthcare System, including its Community-Based Outpatient Clinics and affiliated healthcare clinics. The contract requires the provision of Basic Life Support (BLS), Advanced Life Support (ALS), Specialty Care Transport (SCT), and Critical Care Transport (CCT) services, available 24/7, with all necessary vehicles, personnel, and equipment supplied by the contractor. This service is crucial for ensuring timely and effective patient transport within the VA system, adhering to specific state and federal regulations, including the requirement for a Certificate of Necessity. Interested vendors should contact Rochelle Bennett at Rochelle.Bennett@va.gov or Mayte Diaz at Mayte.Diaz@va.gov for further details, with the contract period starting February 1, 2026, and extending through September 30, 2030, subject to the submission of bids by the specified deadlines.

    Point(s) of Contact
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    Posted
    This amendment to solicitation 36C26226Q0120 addresses questions from offerors regarding a non-emergent transportation services contract for the Department of Veterans Affairs. Key clarifications include that bids from vendors without current Critical Care Transport (CCT) capabilities will be considered, but plans to meet all contract requirements must be outlined. The contract specifically excludes emergency 911 services. Subcontracting is permitted, provided all subcontractors adhere to contract standards. Amendments to the Statement of Work (SOW) for new CCT rates in Arizona may be requested, subject to VA approval. EMT certification must meet VA-specific requirements, potentially exceeding state standards. Annual driver's license file updates are acceptable, with prompt addressing of changes. Patient luggage can be limited based on space and safety, and exceptions to on-time arrival for scheduled orders are detailed in sections 4.5.1.9.2 to 4.5.1.9.4.
    The Department of Veterans Affairs (VA) is seeking ground ambulance services for the Southern Arizona VA Healthcare System, as outlined in Solicitation Number 36C26226Q0120. This indefinite-quantity contract includes a base period from February 1, 2026, to September 30, 2026, with four additional one-year option periods extending through September 30, 2030. Services required include Basic Life Support (BLS), Advanced Life Support (ALS 1), and Critical Care Transport (SCT), along with provisions for mileage outside the base rate and wait times. Contractors must adhere to Arizona State Bureau of Medical Service and Arizona Department of Health Services regulations, holding a "Certificate of Necessity." Invoicing will be submitted monthly via the Tungsten Network, and the solicitation details various FAR and VAAR clauses, including those related to contract administration, ordering limitations, and security prohibitions on certain foreign telecommunications equipment and services.
    This amendment to solicitation 36C26226Q0120, dated December 1, 2025, from the Department of Veterans Affairs, NCO22 Network Contracting, New Mexico VA Health Care System, provides critical clarifications for offerors. The main purpose is to answer questions related to the solicitation. Key clarifications include confirming that there are three distinct solicitations for different CON areas in Southern Arizona, all pertaining to the Tucson VAMC. It explicitly states that a Certificate of Necessity (CON) is a mandatory submittal at or before the specified time in the solicitation, and there is no SDVBE set-aside. Regarding transport services, the amendment clarifies that two concurrent transports on the same rig have never been requested, and the requested transport type would be specified beforehand.
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