The Naval Surface Warfare Center Carderock Division (NSWCCD) is issuing a Request for Quotes (RFQ) for licenses to support ServiceNow Service Portal for various Naval Surface Warfare Centers (NSWC) and NAVSEA HQ. This procurement utilizes the established Carahsoft Technology Enterprise Software Initiative (ESI) as the mandatory source for all Department of Defense software requirements, with Carahsoft as the sole provider. The RFQ outlines specifications for multiple ServiceNow products across four NSWC locations, emphasizing a firm-fixed price agreement. Interested vendors must submit their quotes and/or capabilities statements by March 31, 2025, detailing their ability to meet specifications. The document includes provisions and clauses from federal acquisition regulations, specifying the procurement is not set aside for small businesses. Delivery is set for May 2025 at designated NSWCCD locations, with options for renewal in the following year. The solicitation incorporates various regulatory compliance measures and official points of contact for inquiries, ensuring adherence to acquisition standards while facilitating a streamlined procurement process for necessary software services.

This document serves as an amendment to a federal solicitation, extending its submission deadline from March 31, 2025, to April 18, 2025, in accordance with FAR 8.405-6. It outlines the procedures for acknowledging this amendment, which include submitting completed amendment copies, acknowledging receipt in offer submissions, or providing notice via letter or electronic communication. The amendment reiterates that apart from this change, all other terms and conditions remain unchanged and in effect. Additionally, it notes that contractors might be required to sign the amendment document, depending on the type of modification. The document also contains administrative information like the solicitation and modification numbers, along with relevant contacts for further inquiries. This amendment is critical for vendors interested in responding to the solicitation to ensure their offers are considered valid by the adjusted deadline.

The Naval Sea Systems Command (NAVSEA) seeks approval for a contract to purchase licenses for the ServiceNow Service Portal, facilitating a unified Command Business Platform at the Naval Surface Warfare Center, Carderock Division (NSWCCD). This initiative aims to enhance workforce experience, automate essential HR processes, and improve data management and business intelligence. The software is already in use, and failing to procure these licenses would hinder critical HR functions and overall operational efficiency. The government plans to issue a Blanket Purchase Agreement (BPA) Call using an existing contract with Carahsoft Technology Corp, the sole source for ServiceNow products through the DoD's Enterprise Software Initiative. The justification is supported by statutory authority under 10 U.S.C. 3204(a)(5) and is validated by prior market research. This strategy minimizes training and implementation costs, as transitioning to alternative software would disrupt workflow and incur significant expenditures. The total value of the proposed acquisition is not disclosed in the document but is part of a broader strategy to maintain operational continuity across the Warfare Centers.