Cisco Customer Experience Enterprise Agreement (CXEA)
Type: Special Notice
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFNATIONAL INSTITUTES OF HEALTHNATIONAL INSTITUTES OF HEALTH NLMBETHESDA, MD, 20892, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - SERVICE DELIVERY MANAGEMENT (HARDWARE AND PERPETUAL LICENSE SOFTWARE) (7D20)

Set Aside

Historically Underutilized Business (HUBZone) Set-Aside (FAR 19.13) (HZC)
Timeline
  1. 1
    Posted Apr 3, 2025, 12:00 AM UTC
  2. 2
    Updated Apr 3, 2025, 12:00 AM UTC
  3. 3
    Due Apr 9, 2025, 7:00 PM UTC
Description

The Department of Health and Human Services, specifically the National Institutes of Health (NIH), is seeking qualified vendors to participate in the Cisco Customer Experience Enterprise Agreement (CXEA) procurement. This opportunity is a total set-aside for Historically Underutilized Businesses (HUBZone) and is being conducted under the NIH Information Technology Acquisition and Assessment Center (NITAAC) vehicle. The services sought are related to IT and telecom service delivery management, which are crucial for enhancing the operational capabilities of the NIH. Interested vendors should direct their inquiries to Karen Miller at karen.miller@nih.gov or Temeka Mumford at temeka.mumford@nih.gov, with the notice being posted for seven days prior to solicitation.

Files
No associated files provided.
Lifecycle
Title
Type
Special Notice
Similar Opportunities
Q--To procure Interventional Cardiology Services
Buyer not available
The Department of Health and Human Services, specifically the National Institutes of Health (NIH), is seeking to procure Interventional Cardiology Services. This procurement aims to secure specialized medical services that are critical for the treatment and management of cardiovascular conditions. The services will play a vital role in advancing patient care and research within the NIH's National Heart, Lung, and Blood Institute (NHLBI). Interested vendors can reach out to Tiffany M. Kennedy at tiffany.kennedy@nih.gov for further inquiries regarding this presolicitation opportunity.
Return to Office Design Services
Buyer not available
The Department of Health and Human Services, specifically the National Institutes of Health (NIH), is seeking proposals from qualified small businesses for Return to Office Design Services. The primary objective of this procurement is to assist the NIH's Office of Research Services in optimizing workspace efficiency, managing facilities, and implementing cost-saving measures through the repurposing of underutilized areas, while providing strategic recommendations for long-term space utilization. This contract, which is set aside for small businesses under NAICS code 561499, will cover a base year from July 1, 2025, to June 30, 2026, with options for two additional years, and emphasizes compliance with federal guidelines and sustainability goals. Interested parties should contact Isaac J. Bellamy at isaac.bellamy@nih.gov for further details and to ensure their proposals meet the necessary requirements by the submission deadline.
Beacon Cloud FedRAMP Software Applications
Buyer not available
The Department of Health and Human Services, specifically the National Institutes of Health (NIH), intends to award a sole source contract for the renewal of Beacon Cloud FedRAMP software applications, maintenance, and user licenses to NetComm, Inc. This procurement aims to ensure the continued operation and maintenance of essential HR and Finance modules utilized by the National Institute on Deafness and Other Communication Disorders (NIDCD) from September 1, 2025, to August 31, 2026. The Beacon software suite is critical for NIDCD's daily operations, providing integrated solutions for human resources and financial management within a secure, FedRAMP-certified environment. Interested parties that believe they can fulfill these requirements must submit a capability statement by 9:00 AM (Eastern Time) on May 5, 2025, to the primary contact, Van V. Holley, at holleyv@od.nih.gov.
Annual Maintenance Service Contract for AXR confocal
Buyer not available
The Department of Health and Human Services, specifically the National Institutes of Health (NIH), intends to award a sole source contract to Nikon Instruments, Inc. for the annual maintenance service of the AXR confocal system, which includes a service agreement covering specific equipment and software updates. This maintenance is crucial for ensuring the operational integrity of the Nikon AXR confocal system, which is essential for research conducted by the National Institute on Deafness and Other Communication Disorders (NIDCD). The contract is set for a one-year coverage period from July 1, 2025, to June 30, 2026, and interested parties must submit their capability statements by 9:00 AM (Eastern Time) on May 1, 2025, to the primary contact, Van V. Holley, at holleyv@od.nih.gov.
Drug Manufacturing and Formulation Contract II
Buyer not available
The Department of Health and Human Services, specifically the National Institutes of Health (NIH), is seeking qualified contractors for the Drug Manufacturing and Formulation Contract II (DFMC II) to support the manufacturing and documentation processes for investigational drug products. The primary objective of this procurement is to develop dosage forms of small molecule drug candidates for clinical trials and preclinical studies, ensuring compliance with Good Manufacturing Practices (cGMP) and regulatory standards set by the FDA and other governing bodies. This initiative is crucial for maintaining high standards in drug development and research support, facilitating the safe and effective delivery of investigational products. Interested parties should contact Dr. William H. M. Etti at William.Etti@nih.gov or call 301-402-4422 for further information regarding this opportunity, which includes a partial small business set-aside and is expected to be awarded under an Indefinite Delivery/Indefinite Quantity (ID/IQ) contract framework.
Preventative Maintenance Agreement
Buyer not available
Solicitation Notice: HEALTH AND HUMAN SERVICES, DEPARTMENT OF - NATIONAL INSTITUTES OF HEALTH is seeking a Preventative Maintenance Agreement for integration systems used in the current Operating Rooms to the Education Room in Bethesda, Maryland, United States. The purpose of this agreement is to support the existing systems and prevent delay in case the integration system goes down. The agreement requires remote monitoring capabilities, collaboration among NIH and other research institutes, and web-based and teleconference consultation and collaboration. The contract duration includes a base year and two option years. This acquisition is being conducted using policies unique to the Federal Acquisition Regulation (FAR) Part 13. Interested parties may respond to this notice, and the Government will determine whether to compete the requirement based on the responses received.
Renewal of HighBond Audit Essentials Solution Software
Buyer not available
The Department of Health and Human Services, specifically the National Institutes of Health (NIH), is seeking to renew its subscription for the HighBond Audit Essentials Solution Software, a proprietary tool essential for Governance, Risk Management, and Compliance (GRC) processes. This procurement involves a Firm-Fixed-Price purchase order for software and licenses that enhance audit management capabilities, including 12 professional user licenses and 25 business user licenses, which are critical for maintaining compliance with federal regulations. The HighBond software centralizes audit responses and artifacts, thereby improving system security and streamlining audit processes across NIH. Interested parties must submit a capability statement by April 28, 2025, and can contact Ryan K. Alexander at ryan.alexander@nih.gov for further information.
SERVICE AGREEMENT FOR EAGLE 4K CAMERA AND TEM MICROSCOPE
Buyer not available
The Department of Health and Human Services, specifically the National Institutes of Health (NIH) through its National Institute of Allergy and Infectious Diseases (NIAID), intends to negotiate a service agreement for a Transmission Electron Microscope (TEM) and an Eagle 4K HR 200kV Camera with FEI Company. This procurement aims to secure a premium service contract that will ensure the maintenance and operational efficiency of these critical instruments, which collectively hold a value exceeding three million dollars. The service agreement is essential for minimizing downtime and providing access to expert technicians trained specifically for these devices, thereby safeguarding the integrity of ongoing biodefense research initiatives. Interested vendors capable of providing comparable services are invited to submit a capabilities statement via the NIAID electronic Simplified Acquisition Submission System (eSASS) by 12:00 PM EST on May 1, 2025, with further details available through the provided contact information.
OPTN Next Generation IT - Multiple Award Blanket Purchase Agreement (MA-BPA)
Buyer not available
The Department of Health and Human Services (HHS) is seeking vendors to support the modernization of the Organ Procurement and Transplantation Network (OPTN) through a Multiple Award Blanket Purchase Agreement (MA-BPA). This procurement aims to provide expert services in areas such as product management, Human-Centered Design, agile application development, and systems security to enhance the OPTN's IT infrastructure, which is crucial for managing organ donation and transplantation processes in the United States. The total estimated value of this contract is approximately $185 million over five years, contingent upon funding availability, with the deadline for quote submissions extended to June 26, 2025. Interested parties can reach out to Emily Graham at egraham@hrsa.gov for further inquiries.
Notice of Intent to Sole Source – TheraDoc subscription
Buyer not available
The National Institutes of Health (NIH) Clinical Center intends to award a firm fixed-price purchase order for subscription services related to the TheraDoc application, exclusively owned by Premier Healthcare LLC. This procurement aims to secure applications, support, maintenance, and training for the TheraDoc clinical surveillance solution, which is critical for enhancing healthcare delivery and patient safety. The acquisition will follow the Federal Acquisition Regulation (FAR) Part 13 – Simplified Acquisition Procedures, allowing for a sole-source solicitation due to the unique nature of the services required. Interested parties may express their capabilities and submit comments to the NIH by November 21, 2024, with inquiries directed to Ryssa Nix at Ryssa.nix@nih.gov.