Microsoft Unified Support (RFQ)
ID: HTC711-25-Q-D041Type: Solicitation
Overview

Buyer

DEPT OF DEFENSEUS TRANSPORTATION COMMAND (USTRANSCOM)USTRANSCOM-AQSCOTT AFB, IL, 62225-5357, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)

Original Source

https://sam.gov/opp/78fd1061b68c436ca8ead44656481a7e/view
Timeline
    Description

    The U.S. Transportation Command (USTRANSCOM) within the Department of Defense is soliciting proposals for Microsoft Unified Support, a critical service aimed at enhancing the operational efficiency of the Surface Deployment and Distribution Command (SDDC). This procurement seeks specialized technical assistance, engineering support, and access to essential Microsoft resources, which are deemed necessary due to the proprietary nature of Microsoft's software that underpins the government's IT infrastructure. The contract is set to run from March 23, 2025, to March 22, 2026, with a significant funding amount, and interested vendors can direct inquiries to Teneshia N. Cozart or Chad S. Lindauer via their respective email addresses for further details.

    Point(s) of Contact
    Teneshia N. Cozart
    teneshia.n.cozart.civ@mail.mil
    Chad S. Lindauer
    chad.s.lindauer.civ@mail.mil
    Files
    Title
    Posted
    2025.02.27 MS Unified Support J&A.pdf
    The document outlines a justification for a contract award for Microsoft's Unified Support, necessary for the Surface Deployment and Distribution Command (SDDC) within the U.S. Transportation Command. This support service ensures priority technical assistance, specialized engineering support, and access to essential resources such as the Microsoft Developer Network and Customer Satisfaction Account Management. The proposed contract period is from March 23, 2025, to March 22, 2026, and is valued significantly. The document cites federal acquisition regulation FAR 6.302-1, stating only Microsoft and its resellers can meet the government’s specific technical support needs due to their proprietary software’s role in the IT infrastructure. It emphasizes that failure to secure this contract would impair operational efficiency and responsiveness to technical issues. The justification underscores the necessity of expert-level support, affirming the integral nature of Microsoft's services to government operations.
    HTC71125QE113_version to post.pdf
    The document is a solicitation for contracts involving women-owned small businesses (WOSB), specifically aiming to procure commercial products and services. It establishes guidelines for submission, detailing requisition numbers, solicitation numbers, effective dates, and contact information for inquiries. The form outlines critical sections for contractors, including the offer due date and delivery requirements, along with methods of solicitation such as Requests for Quote (RFQ) and Requests for Proposal (RFP). Additionally, it indicates whether the acquisition is unrestricted or set aside for specific business categories like Economically Disadvantaged Women-Owned Small Businesses (EDWOSB) and Service-Disabled Veteran-Owned Small Businesses (SDVOSB). The solicitation incorporates references to relevant federal regulations (FAR) and mandates that contractors sign and return the document, committing to the listed terms and conditions. This structure aims to ensure compliance, transparency, and foster participation from minority-owned businesses in federal contracting opportunities.
    Lifecycle
    Title
    Type
    Microsoft Unified Support (RFQ)
    Currently viewing
    Solicitation
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