QSTAG
ID: 70SBUR25I00000016Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS CITIZENSHIP AND IMMIGRATION SERVICESUSCIS CONTRACTING OFFICE(ERBUR)Williston, VT, 05495, USA

NAICS

Custom Computer Programming Services (541511)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)

Set Aside

No Set aside used (NONE)
Timeline
    Description

    The Department of Homeland Security, specifically the U.S. Citizenship and Immigration Services (USCIS), is seeking potential business sources for the Quality, Security, Testing, Automation, and Governance (QSTAG) initiative. This Sources Sought Notice aims to identify vendors capable of providing Agile and DevSecOps best practices to enhance USCIS's information technology processes, focusing on security, testing automation, and governance, while integrating Robotic Process Automation (RPA) and Machine Learning (ML). The initiative is crucial for improving service quality and operational efficiency within USCIS, aligning with federal objectives for agile development. Interested vendors must submit their responses by July 15, 2025, detailing their relevant experience and capabilities, and can contact Amir Hrnjic at Amir.Hrnjic@uscis.dhs.gov or Patrick C. Gadwah at patrick.c.gadwah@uscis.dhs.gov for further information.

    Point(s) of Contact
    Files
    Title
    Posted
    The U.S. Citizenship and Immigration Services (USCIS) has issued a Request for Information (RFI) to explore business sources capable of providing Agile and DevSecOps best practices. This initiative aims to enhance the USCIS's information technology processes through improved security, testing automation, and governance. Key requirements include advancing security practices within CI/CD pipelines, agile-focused testing services, and integrating Robotic Process Automation (RPA) and Machine Learning (ML) to streamline operations. The RFI also seeks input on methodologies that improve service quality in dynamic environments and on strategies for effective technical governance. Responses will inform agency planning but do not constitute a contract opportunity. Interested vendors must submit their responses by July 15, 2025, detailing their experience and capabilities related to the outlined needs. This initiative is seen as a continuation of previous efforts under the Quality and Independent Verification and Validation Services for Delivery (QISD) task order. The RFI emphasizes enhancing collaboration and communication across teams while reducing risks and costs.
    The document outlines the Statement of Objectives (SOO) for the Quality, Security, Testing, Automation and Governance (QSTAG) services contract for USCIS. The primary goal is to enhance compliance with Agile, DevSecOps, and CI/CD methodologies while ensuring security and efficiency in testing and deployment processes. Key objectives include enabling technical support for USCIS, improving product quality, and establishing automated testing and governance processes. The requirements span various areas, including automated testing practices, the application of Robotic Process Automation (RPA) and Machine Learning (ML), technical governance, and continuous application security assessments. The QSTAG will also focus on delivering consistent reports, Section 508 accessibility compliance, and program management to support these objectives. Emphasizing collaboration, streamlined processes, and data-driven decision-making, the SOO seeks to ensure that testing and operational practices lead to faster, secure, and efficient deployment of applications and services across USCIS. Deliverables are structured and time-bound, with a requirement for regular reporting and assessments. This contract aligns with federal objectives for agile development and operational excellence within government technology services.
    Lifecycle
    Title
    Type
    QSTAG
    Currently viewing
    Sources Sought
    Similar Opportunities
    Limited Sources Justification (LSJ) for Security Operations (SecOps) Support Services Interim Task Order
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Citizenship and Immigration Services (USCIS), is seeking to justify limited sources for the procurement of Security Operations (SecOps) Support Services through an interim task order. This opportunity involves the posting of a Limited Sources Justification (LSJ) in accordance with FAR 8.405-6(a)(2)(i)(B), indicating the need for specialized IT and telecom security and compliance support services. The services are critical for maintaining the security and operational integrity of USCIS functions, particularly in the Camp Springs, MD area. Interested parties can reach out to Dianne E. Valiando at dianne.e.valiando@uscis.dhs.gov or Monty Kurtz at Monty.N.Kurtz@uscis.dhs.gov for further details.
    VER Future Limited Sources Justification
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Citizenship and Immigration Services (USCIS), is seeking to justify limited sources for a procurement opportunity titled "VER Future Limited Sources Justification." This opportunity involves the acquisition of IT and telecom business application/application development support services, which are critical for enhancing the operational capabilities of USCIS. The services will be performed in Vermont, with the primary contact for this opportunity being Charnique Thomas, who can be reached at charnique.m.thomas@uscis.dhs.gov. Further details regarding the funding amount and specific deadlines have not been provided in the available documentation.
    Justification Number FY23-0041 (70SBUR23F00000053)
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Citizenship and Immigration Services (USCIS), is seeking to procure a subscription and support services for the Monster Hiring Management Enterprise (MHME). This procurement involves a limited-sources justification for the subscription, which includes system security, integrated online assessments, and archive support. The MHME is crucial for enhancing the hiring process within the agency, ensuring efficient management of recruitment and assessment activities. Interested vendors can reach out to Nicholas Hart at nicholas.a.hart@uscis.dhs.gov or by phone at 802-872-4128, or contact Joan Giard at joan.giard@uscis.dhs.gov or 802-872-4522 for further details.
    SAS Software for Data and Business Intelligence Services (DBIS III) PME.
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Citizenship and Immigration Services (USCIS), is seeking to procure SAS Software for Data and Business Intelligence Services (DBIS III) PME. This procurement involves a software suite capable of mining, altering, managing, and retrieving data from various sources, as well as performing statistical analysis, alongside SAS license maintenance. The software is crucial for enhancing data management and analytical capabilities within the agency. Interested vendors can reach out to Nicholas Barrett at nicholas.p.barrett@uscis.dhs.gov for further details regarding this opportunity.
    Justification Number FY23-0050 (70SBUR22F00000125 P00005)
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Citizenship and Immigration Services (USCIS), is seeking to modify an existing federal contract (Justification Number FY23-0050) for a one-month extension of Operations and Maintenance support services and cloud-based hosting for the Enterprise Information Lifecycle (EIL) service. This modification pertains to USCIS's current journaling and historical archiving solution, which is critical for managing and preserving immigration-related data. The place of performance for this contract is in Herndon, Virginia, and interested parties can reach out to Emily A. Sleeper at emily.a.sleeper@uscis.dhs.gov or by phone at 802-872-4135 for further details regarding this opportunity.
    Standards Catalogue Service Request for Information
    Homeland Security, Department Of
    The Department of Homeland Security (DHS) is seeking contractors to provide a universal catalogue service for mission-critical standards through a Request for Information (RFI) issued by the Science and Technology Directorate (S&T). This service aims to grant DHS and its components, including the U.S. Coast Guard, Customs and Border Protection, Immigration and Customs Enforcement, and FEMA, access to a comprehensive range of international, federal, and industry-specific standards, which are essential for conducting critical mission operations. Interested vendors are required to submit detailed information regarding their catalogue service features, coverage, integration capabilities, and cost estimates by noon ET on January 6, 2025. For further inquiries, potential respondents can contact Dorothy Woolfolk at dorothy.woolfolk@hq.dhs.gov or Jennifer K. Koons at jennifer.koons@hq.dhs.gov.
    Limited Source Justification (LSJ) for Translation Services to support Language Services-Amended
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Citizenship and Immigration Services (USCIS), is seeking to procure translation services through a Limited Source Justification (LSJ) amendment. This procurement aims to support language services related to Title 42, ensuring effective communication and understanding in immigration processes. Translation and interpreting services are critical for facilitating interactions between USCIS and non-English speaking individuals, thereby enhancing the agency's operational efficiency. Interested vendors can reach out to Daniel J. Dornfeld at daniel.j.dornfeld@uscis.dhs.gov or (802) 872-4602, or Benjamin Fournier at benjamin.t.fournier@uscis.dhs.gov for further details regarding this opportunity.
    IdeaScale - ideation software solution on a cloud computing platform
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Coast Guard, is seeking to procure the IdeaScale ideation software solution, which operates on a cloud computing platform, to support the CG-926 Innovation Program. This procurement is justified under FAR 8.405-6(b)(1) as IdeaScale is the only ideation software approved for use by the Department of Homeland Security (DHS) that complies with FedRAMP and other federal security directives. The software's compliance with the Federal Risk and Authorization Management Program (FedRAMP) and the National Institute of Standards and Technology (NIST) security requirements is crucial for its deployment in federal cloud environments. Interested parties can reach out to Katherine K. West at katherine.k.west@uscg.mil or by phone at 202-475-3241 for further details regarding this opportunity.
    DHS Medical Services Strategic Sourcing Vehicle (SSV) for Persons in Custody (PIC) and Related Services
    Homeland Security, Department Of
    The Department of Homeland Security (DHS) is seeking information from industry stakeholders regarding the Medical Services Strategic Sourcing Vehicle (SSV) for Persons in Custody (PIC) and related services through Request for Information (RFI) 70RWMD26RFIP00002. The objective of this RFI is to gather insights on efficient, safe, and secure healthcare solutions, including medical staffing, logistics, equipment management, and quality oversight, to support DHS operations across various components such as ICE, CBP, and USCG. This initiative is crucial for ensuring standardized and effective medical care for individuals in custody and workforce members, addressing a dynamic healthcare landscape that requires adaptability and operational continuity. Interested parties must submit their responses using the provided template by December 23, 2025, at 5:00 PM ET, via email to the DHS Office of Procurement Operations at opoindustryliaison@hq.dhs.gov.
    I-9 Employment Verification Services
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Citizenship and Immigration Services (USCIS), is seeking to award a sole source contract for I-9 Employment Verification Services to TALX Corporation, doing business as Equifax Workforce Solution. The contract will provide a secure online I-9 management system tailored to USCIS's onboarding needs, ensuring compliance with E-Verify requirements and federal law, while also facilitating the physical inspection of documents necessary for completing Section 2 of the I-9 form. This procurement is critical for maintaining accurate employment verification processes and ensuring that I-9 forms are easily searchable for re-verification and quality assurance. Interested parties can reach out to Lori Barney at lori.j.barney@uscis.dhs.gov or Mary Shinney at mary.a.shinney@uscis.dhs.gov for further details, as the contract will be awarded without competition under FAR 13.501.