The U.S. Citizenship and Immigration Services (USCIS) has issued a Request for Information (RFI) to explore business sources capable of providing Agile and DevSecOps best practices. This initiative aims to enhance the USCIS's information technology processes through improved security, testing automation, and governance. Key requirements include advancing security practices within CI/CD pipelines, agile-focused testing services, and integrating Robotic Process Automation (RPA) and Machine Learning (ML) to streamline operations. The RFI also seeks input on methodologies that improve service quality in dynamic environments and on strategies for effective technical governance. Responses will inform agency planning but do not constitute a contract opportunity. Interested vendors must submit their responses by July 15, 2025, detailing their experience and capabilities related to the outlined needs. This initiative is seen as a continuation of previous efforts under the Quality and Independent Verification and Validation Services for Delivery (QISD) task order. The RFI emphasizes enhancing collaboration and communication across teams while reducing risks and costs.
The document outlines the Statement of Objectives (SOO) for the Quality, Security, Testing, Automation and Governance (QSTAG) services contract for USCIS. The primary goal is to enhance compliance with Agile, DevSecOps, and CI/CD methodologies while ensuring security and efficiency in testing and deployment processes. Key objectives include enabling technical support for USCIS, improving product quality, and establishing automated testing and governance processes. The requirements span various areas, including automated testing practices, the application of Robotic Process Automation (RPA) and Machine Learning (ML), technical governance, and continuous application security assessments.
The QSTAG will also focus on delivering consistent reports, Section 508 accessibility compliance, and program management to support these objectives. Emphasizing collaboration, streamlined processes, and data-driven decision-making, the SOO seeks to ensure that testing and operational practices lead to faster, secure, and efficient deployment of applications and services across USCIS. Deliverables are structured and time-bound, with a requirement for regular reporting and assessments. This contract aligns with federal objectives for agile development and operational excellence within government technology services.