This Performance Work Statement outlines the US Army Intelligence and Security Command's (INSCOM) requirement for professional Information Technology (IT) support for the Integrated Geospatial Intelligence (GEOINT) Enterprise Architecture (IGEA). The contract is for Time and Material, focusing on holistic IT services including hardware, software, network connectivity, system administration, network administration, Field Service Representatives, accreditation, compliance, and end-user support for highly sensitive intelligence functions. Key aspects include supporting Cisco, EMC, and Dell hardware; managing VMWare, Red Hat, Microsoft, and GEOINT-specific software like SOCET GXP and ArcGIS; and expertise in telecommunications, DevSecOps, and cloud transitions. The contractor must adhere to strict security requirements, including Top Secret/Sensitive Compartmented Information (TS/SCI) clearance, various DoD and Army regulations, and provide 24/7 helpdesk support with on-site Field Service Representatives. Performance will be evaluated based on established standards, with detailed reporting and transition plans required.
This document outlines nine key questions for a company bidding on a government contract, likely an RFP related to IT services in a classified intelligence environment. The core purpose is to assess the company's capabilities and experience in critical areas. These include supporting single-source intelligence, particularly with GEOINT data, and other single-source disciplines, demonstrating staff training and development mechanisms for emerging technologies, and providing in-house expert support. The document also probes experience in integrating externally provided capabilities, running enterprise services (user management, hardware support, storage, multi-site data management), and integrating AI, machine learning, and computer vision into GEOINT technology. Finally, it seeks understanding of relevant IT Service Frameworks, strategies for packaging technical successes for Army leadership, and methods to minimize administrative burdens on the workforce to maximize mission focus.