The Department of Veterans Affairs, Network Contracting Office 20, has issued a Sources Sought Notice for a firm-fixed price service contract. This notice is not a solicitation but market research to identify qualified businesses, including Service Disabled Veteran Owned Small Businesses (SDVOSB), Veteran Owned Small Businesses (VOSB), Small Business Manufacturers, other Small Businesses, and large businesses, capable of providing on-site, full-service maintenance and repair for Steris Sterilizer Equipment. The contract includes parts, preventative maintenance, and repairs per manufacturer's specifications. Responses are due by September 29, 2025, at 10:00 AM PDT to Maureen Sundstrom at Maureen.Sundstrom@va.gov. Interested contractors must provide company information, business size (NAICS 811210, size standard $34 Million), a capability statement, and references for similar services. SDVOSB and VOSB respondents must be registered with the SBA VetCert Registry, and all offerors must be registered in SAM. Only authorized representatives/service providers/distributors of manufacturers will be considered, and equipment must be new.

This Statement of Work (SOW) outlines the requirements for a full-service maintenance and repair contract for Steris Sterilizer Equipment at the Puget Sound Health Care System's Seattle Division and American Lake. The contractor will provide all travel, labor, materials, tools, documentation, and parts for quarterly preventative maintenance and on-site repairs, ensuring equipment operates at 96% uptime. Key deliverables include four quarterly preventative maintenance services with cleaning, validation, calibration, part replacement, and staff training, as well as unscheduled maintenance with a two-hour phone response and an eight-hour on-site response time. The contractor must have an established business with fully qualified Field Service Engineers (FSEs) trained by the manufacturer within the last two years and at least two years of field experience. All deliverables and generated materials become the exclusive property of the U.S. Government, and strict security and record management policies apply. The contract has a base year and four option years, with service reports due within 24 hours of completion.