The provided document, titled "IAMO Kiosk Questions," outlines abbreviations, acronyms, and definitions pertinent to a government procurement or contract. It lists common acronyms like CLIN (Contract Line Item Number), FEMA (Federal Emergency Management Agency), FFP (Firm-Fixed-Price), and T&M (Time-and-Materials), along with their meanings. The document also defines key terms related to task orders, emphasizing that they will be based on the period of performance (TERM) and that the level of effort must be clearly defined, referencing FAR 16.306(d)(2) and (d)(4). This file serves as a reference for understanding the terminology and contractual structures likely to be encountered in federal government RFPs, grants, or similar procurement processes.

FEMA's Recovery Directorate/Individual Assistance Division has issued a Request for Information (RFI) for Mobile Kiosk Unit prototypes. These kiosks will serve as self-service options for disaster survivors to apply for assistance, upload documents, check case status, and access information on services from other agencies. The initiative aims to streamline routine tasks, freeing up staff for more complex cases. Key requirements for the kiosks include ADA compliance, document upload capability, integration with disasterassistance.gov, privacy features (privacy screen, audio jack, PIN pad, applicant photo capability, multilingual instructions), security measures (auto log-out, data deletion), compactness, transportability, internet connectivity, and a one-year maintenance and service contract. Optional features include battery backup, anti-theft mechanisms, and remote monitoring. The RFI also details capabilities such as document upload, registration intake, case status inquiry and updates, and the ability to connect with a FEMA call center agent with remote access. The RFI is for information gathering only, with responses due by February 7th, 2026.