TELERADIOLOGY PHYSICIAN SERVICES REQUEST FOR INFORMATION
ID: 36C10G26Q0025Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFSTRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)FREDERICKSBURG, VA, 22408, USA

NAICS

Diagnostic Imaging Centers (621512)

PSC

MEDICAL- RADIOLOGY (Q522)

Set Aside

No Set aside used (NONE)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking information from vendors capable of providing teleradiology physician services to support its National Teleradiology Program (NTP). The objective is to address staffing shortages and meet the demand for interpreting approximately 138,000 diagnostic imaging exams annually, including CT, MRI, X-rays, and ultrasounds, primarily during after-hours. This initiative is crucial for maintaining high-quality healthcare services across over 130 VA facilities, ensuring compliance with American College of Radiology standards and VA security regulations. Interested parties must submit their responses to the Request for Information (RFI) by January 16, 2026, at 12:00 PM ET, to the designated contacts, Tawana M. Young and Cristine Carmody, via email.

    Point(s) of Contact
    Tawana M. Young, Contracting Officer
    tawana.young@va.gov
    Cristine Carmody
    Cristine.Carmody@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs (VA) National Teleradiology Program (NTP) seeks teleradiology physician services to address staffing shortages and meet workload demands across over 130 VHA facilities. This Performance Work Statement (PWS) outlines the need for board-certified radiologists to interpret various diagnostic imaging exams, including CT, MRI, X-rays, and ultrasounds, with an estimated 138,000 examinations annually. The contract emphasizes adherence to American College of Radiology (ACR) and Joint Commission standards, requiring 24/7/365 IT support, strict credentialing, and compliance with VA security and privacy regulations. Key deliverables include a Contractor Project Management Plan, timely interpretation of STAT (45 minutes) and routine (24 hours) exams, and comprehensive reporting on quality control and performance. Contractors must ensure continuous service, maintain secure data transmission, and adhere to VA policies regarding medical records, training, and professional conduct. The performance period is five years, with services primarily performed at contractor facilities.
    VA Handbook 6500.6, Appendix C, outlines essential information security and privacy requirements for contractors, subcontractors, and their personnel working with the Department of Veterans Affairs (VA). This comprehensive guide ensures compliance with federal laws, VA directives, and industry standards, covering data rights, information handling, system access, and security training. Key provisions include strict data protection, encryption, and segregation policies, mandatory security incident reporting within one hour, and adherence to VA's risk management frameworks for system design, development, hosting, and maintenance. Contractors must undergo background checks, complete annual security training, and comply with supply chain security, anti-tampering, and vulnerability remediation mandates. Specialized systems like medical devices and data center operations are also addressed, emphasizing secure configurations and continuous compliance testing to safeguard VA sensitive information.
    The Department of Veterans Affairs (VA) National Teleradiology Program (NTP) has issued a Request for Information (RFI) to gather details from vendors capable of providing nationwide teleradiology physician services. Facing radiologist shortages, the NTP seeks support for interpreting approximately 138,000 annual imaging procedures, including CT, MRI, X-rays, and ultrasounds, primarily during after-hours. The RFI, identified by Solicitation Number 36C10G26Q0025, aims to inform the VA's acquisition strategy for a contract with a base period and four option years, expected to start in Q2 FY26. Vendors must demonstrate resources, experience with high-volume health systems, imaging platform security, and adherence to VA and American College of Radiology guidelines. Responses are due by January 16, 2026, at 12:00 PM ET.
    Lifecycle
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