Courier Services for General and Pharmacy Supplies
ID: 36C24526Q0140Type: Solicitation
AwardedJan 23, 2026
$153K$153,040
AwardeeCaduceus Medical Logistics LLC EAST LONGMEADOW
Award #:36C24526C0024
Overview

Buyer

DEPARTMENT OF VETERANS AFFAIRSVETERANS AFFAIRS, DEPARTMENT OF245-NETWORK CONTRACT OFFICE 5 (36C245)LINTHICUM, MD, 21090, USA

NAICS

Couriers and Express Delivery Services (492110)

PSC

SUPPORT- ADMINISTRATIVE: COURIER/MESSENGER (R602)

Set Aside

Veteran Set Aside (VSA)
Timeline
    Description

    The Department of Veterans Affairs is seeking qualified contractors to provide courier services for general and pharmacy supplies for the Hershel Woody Williams VA Medical Center located in Huntington, West Virginia. The procurement is a Veteran-Owned Small Business (VOSB) set-aside and requires 24/7 on-call transportation of supplies within the Tri-State area, with a base performance period from February 1, 2026, to January 31, 2027, and two optional one-year extensions. The services are critical for ensuring timely delivery of medical supplies, with specific performance requirements including a two-hour pickup response time and adherence to strict security protocols regarding data privacy and incident reporting. Interested parties must submit their quotes by December 18, 2025, at 3:00 PM EST, and can contact Naana Owusu-Ansah at naana.owusu-ansah@va.gov for further information.

    Point(s) of Contact
    Naana Owusu-Ansah
    naana.owusu-ansah@va.gov
    Files
    Title
    Posted
    The Hershel Woody Williams VA Medical Center is seeking courier services for general and pharmacy supplies, as outlined in RFQ 36C24526Q0140. This is a Veteran-Owned Small Business (VOSB) set-aside, with a fixed-price contract type. The services include 24/7 on-call transportation of supplies within the Tri-State area and to specific VA clinics, with a base performance period from February 1, 2026, to January 31, 2027, and two one-year option periods. The solicitation also details extensive security clauses concerning information systems, data privacy (HIPAA, Privacy Act, FISMA, NIST), and mandates for contractor compliance, training, and reporting of security incidents. Liquidated damages of $37.50 per affected individual are stipulated for data breaches involving sensitive personal information. Prohibitions against using certain foreign-made telecommunications equipment, unmanned aircraft systems, and specific foreign entities are also detailed. Offerors must follow instructions in Section E and submit invoices monthly in arrears electronically.
    The Department of Veterans Affairs issued an amendment (36C24526Q0140) to a solicitation for courier services for pharmacy supplies for the Hershel Woody Williams VA Medical Center and its associated clinics. The amendment addresses questions from potential offerors, clarifying details such as the incumbent contractor (Crosstown Courier Service), the period of performance (February 1, 2026, to January 31, 2027, with two option years), and confirming that no controlled substances are involved. The document specifies service area locations, confirms one-way trips, defines the 30-mile radius based on driving distance, and provides historical trip volumes. Key performance requirements include a two-hour pickup response time (one hour for blood bank trips), tracking and documentation logs, and protection of items from weather exposure. The amendment also details insurance requirements and clarifies that only trips and miles over 30 miles are allowed as cost items, with all other costs being fixed.
    This amendment clarifies solicitation 36C24526Q0140, issued by the Department of Veterans Affairs, VAMC(688), for a procurement 100% set-aside for Veteran Owned Small Businesses (VOSBs). Key changes include the incorporation of VAAR 852.219-75, "VA Notice of Limitations on Subcontracting—Certificate of Compliance for Services and Construction (JAN 2023) (Deviation)," and the removal of clause 852.219-76. The amendment specifies that for services contracts, VOSB contractors cannot pay more than 50% of the government-paid amount to non-certified SDVOSB/VOSB firms. It outlines penalties for non-compliance and requires a signed certification of compliance from offerors. Quotes are due by December 18, 2025, at 3:00 PM EST.
    This amendment, VA-VHA-RPOE-2024-0053, to solicitation 36C24526Q0140, issued by the Department of Veterans Affairs, updates Subfactor 1 on page 45. Quotes are due by December 18, 2025, at 3:00 PM EST. The amendment specifically modifies the language regarding courier services experience. Offerors must now demonstrate proof of experience as the prime contractor for transporting general and pharmacy supplies within the last five years. This includes providing locations, work descriptions, owner contact information, and original/actual start/completion dates and costs. The document emphasizes that all other terms and conditions of the original solicitation remain unchanged.
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