G004--Contract Emergency Residential Services 10 Bed Medical Respite Care
ID: 36C26225Q0773Type: Combined Synopsis/Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF262-NETWORK CONTRACT OFFICE 22 (36C262)Gilbert, AZ, 85297, USA

NAICS

Residential Mental Health and Substance Abuse Facilities (623220)

PSC

SOCIAL- SOCIAL REHABILITATION (G004)
Timeline
    Description

    The Department of Veterans Affairs is seeking contractors to provide emergency residential services, specifically a 10-bed medical respite care facility for homeless veterans in Los Angeles, California. The contract, valued at approximately $19 million, aims to deliver transitional housing and medically enhanced support for up to ten male veterans recovering from medical procedures, ensuring same-day admissions, meals, transportation, and individualized service plans to facilitate their reintegration into permanent housing. This initiative is critical in addressing the urgent needs of vulnerable homeless veterans, aligning with the VA's mission to combat veteran homelessness and improve community-based medical care. Interested parties should contact Contract Specialist Ben Bayoneta at benjumar.bayoneta@va.gov or 562-766-2204, with submissions due by 10:00 AM Pacific Time on June 16, 2025.

    Point(s) of Contact
    Ben BayonetaContract Specialist
    (562) 766-2204
    benjumar.bayoneta@va.gov
    Files
    Title
    Posted
    The document outlines a Request for Quote (RFQ) from the Department of Veterans Affairs, specifically Network Contract Office 22, seeking contractors to provide housing and medical respite care services for veterans. The required services are to be offered within a 15-mile radius of the West Los Angeles Veterans Administration Medical Center. This is a Firm Fixed Price (FFP) Single-Award Indefinite Delivery Indefinite Quantity (IDIQ) contract with a duration of five one-year ordering periods. The RFQ number is 36C26225Q0773, with submissions due by 10:00 AM Pacific Time on June 16, 2025, indicating an unrestricted competition. All submission details and corresponding instructions are accessible via the electronic solicitation at the provided website. The document emphasizes the VA’s commitment to enhancing community-based medical care for veterans, reflecting a structured contracting protocol aimed at ensuring quality service delivery through a competitive bidding process.
    The document outlines the contract solicitation for providing Medical Respite Services to homeless Veterans through the Department of Veterans Affairs (VA) in Los Angeles. The contract, with a total award amount of $19 million, entails a five-year Indefinite Delivery/Indefinite Quantity (IDIQ) format starting from July 1, 2025, and focuses on delivering transitional housing and medically enhanced support to up to ten male Veterans requiring recuperation and stabilization post-medical procedures. The Contractor must ensure same-day admissions, provide meals, transportation, and therapeutic services, and develop individualized service plans for each Veteran to facilitate their return to permanent housing. Performance will be monitored by the VA's Health Care for Homeless Veterans (HCHV) program, emphasizing compliance with safety standards, therapeutic engagement, and comprehensive care coordination. The contract aims to address the urgent needs of vulnerable homeless Veterans, aligning with the VA’s mission to combat Veteran homelessness. Additionally, it underscores the commitment to creating a supportive environment conducive to each Veteran's recovery and successful reintegration into stable housing.
    This document is an amendment to a prior solicitation (36C26225Q0773) issued by the Department of Veterans Affairs for a contract to provide emergency residential services, specifically a 10-bed medical respite care facility. The amendment outlines updates to the Performance Work Statement (PWS) addressing operational requirements, including emergency preparedness plans, staffing contingencies, and definitions of service delivery. Key revisions include specifying that fire and disaster plans must cover various scenarios, and clarifying the need for staff contingency plans to ensure uninterrupted service. The amendment responds to questions from potential contractors regarding licensing, occupancy arrangements, staffing roles, pricing amid inflation, billing processes, and geographical restrictions, confirming that this facility will cater to veterans within a certain distance from the West LA campus. It is emphasized that billing will reflect actual overnight stays of the veterans, verifying that the necessary services are available and utilized. The purpose is to ensure proposals meet current operational standards while establishing clarity for applicants interested in submitting bids for this federal contract aimed at improving veteran care in the designated area.
    The "ADA Checklist for Emergency Shelters" provided by the U.S. Department of Justice aims to ensure that emergency shelters comply with the Americans with Disabilities Act (ADA), promoting accessibility for individuals with disabilities. The document outlines a systematic approach to evaluating the physical accessibility of emergency shelters, detailing steps for conducting accessibility surveys, utilizing necessary tools, and addressing common barriers for those with mobility impairments or visual disabilities. Key areas of focus include accessible entrances, routes, check-in areas, sleeping spaces, and restroom facilities within shelters. The checklist provides guidelines for measuring and documenting accessibility features, ensuring that individuals using wheelchairs, scooters, or those who are blind can navigate shelters safely. It emphasizes the importance of pre-emptive evaluations in identifying suitable shelter facilities and outlines the procedural steps for making modifications or relocations to enhance accessibility when barriers exist. Overall, this checklist serves as a critical resource for state and local governments in disaster planning efforts, thereby underscoring the commitment to protecting the rights and safety of all community members during emergencies.
    The VA Handbook 6500.6, Appendix D outlines the Rules of Behavior for contractors working with the Department of Veterans Affairs (VA). It establishes guidelines for accessing and utilizing VA information systems and resources. The document stresses that contractors have no expectation of privacy when using VA systems, and it permits monitoring and auditing by authorized personnel. Unauthorized access or manipulation of information is strictly prohibited and may lead to serious legal consequences. Key provisions include proper procedures for account management, usage limitations to authorized systems and data only, and the requirement to protect sensitive information and passwords. Contractors are expected to report security incidents and comply with VA security policies, including using only approved software for security measures. Additionally, specific rules govern the use of non-VA IT resources, emphasizing the necessity for direct connections to the VA network and the prohibition of dual network connections without explicit approval. The acknowledgment section requires contractors to sign and return the User Agreement to confirm their understanding and acceptance of these terms. Overall, this user agreement is pivotal in ensuring information security and compliance in government contracting environments, reflecting the VA's commitment to safeguarding sensitive data.
    The Healthcare for Homeless Veterans Incident Report is a structured document intended to capture critical information regarding incidents affecting veterans within care facilities. It requires the immediate reporting of various incidents, including death (such as suicide and overdose), acts of violence, and medical issues, with specific actions taken outlined for each case. The report includes fields for the veteran’s information, incident type, actions taken (such as referral to a VA or non-VA facility, or emergency services), and follow-up measures by a VA liaison. This document underscores the need for prompt and thorough reporting to ensure the welfare of homeless veterans in healthcare settings. It is particularly relevant in the context of federal initiatives aimed at improving health services and safety for vulnerable populations, including homeless veterans, highlighting accountability and action in crisis situations while aligning with regulations for federal grants and local programs supporting veteran healthcare.
    The document outlines the protocol for requesting extensions on the initial authorized period for veterans under the VA Grant and Per Diem Program. Contractors must submit written requests justifying the need for an extension, including an updated treatment plan for the veteran. Key components required in the request include the justification for the extension, efforts made to secure housing, identified barriers, mitigation strategies, a detailed implementation plan during the extension, and a minimum of two housing options. Additionally, it's essential to confirm the veteran’s agreement with the proposed plans. This structured approach is designed to ensure that veterans receive the necessary support and resources, while providing clear guidelines for contractors to follow in facilitating housing solutions and addressing any challenges faced by veterans.
    The document outlines a systematic process for managing referrals and admissions for a specific program, documenting crucial information regarding individuals' applications. It features key elements such as last name, first name, the last four digits of Social Security numbers, referral dates and times, admission dates, and reasons for denial or disposition. The primary intent of this format is to maintain an organized record of applications, enabling efficient tracking of decisions regarding program admissions. The inclusion of specific reasons for denial suggests a focus on transparency and accountability in the decision-making process. This approach is vital for compliance with federal and state guidelines pertaining to RFPs and grants, ensuring that all applicants receive clear communication regarding their application status. Overall, the structured documentation aims to facilitate better management of program applications and enhance the overall effectiveness of public service delivery.
    The Residential Treatment Exit Form Worksheet is designed to document the exit process for Veterans participating in various VA residential treatment programs, such as Grant and Per Diem, HCHV, and Safe Haven programs. This form collects comprehensive data regarding the Veteran's personal information, treatment stay details, exit status, housing arrangements, employment, and benefit status at the time of discharge. Key areas include the reason for exit, housing stability, and arrangements for ongoing treatment, highlighting the need for follow-up support. Vital information such as housing situation, potential income sources, and non-cash benefits received is captured to assess the Veteran’s readiness for reintegration. Additionally, the form outlines specific questions related to alcohol, drug, mental health problems, and other social factors, ensuring a holistic approach to Veterans' care. The purpose of this form is to facilitate informed decision-making regarding post-treatment paths, essential for enhancing Veterans' well-being and successful transitions into the community. By documenting these aspects, the VA aims to streamline access to necessary resources and support for Veterans post-treatment.
    The Quality Assurance Surveillance Plan (QASP) for Contracted Emergency Residential Services (CERS) outlines a framework for monitoring contractor performance in providing emergency housing and supportive services to veterans. It establishes the Government’s role in quality assurance and the contractor’s responsibility for quality management and control. The QASP details the monitoring criteria, frequency, personnel involved, and documentation requirements. Key performance measures include maintaining a minimum 85% occupancy rate and ensuring timely and thorough admission, case management, and discharge planning. Direct observation, periodic inspections, and progress meetings are the primary methods for surveillance. Documentation of both acceptable and unacceptable performance is mandated, and corrective actions are to be developed if standards are not met. Moreover, the plan emphasizes training and staffing standards to ensure a high-quality service environment. Regular assessments will be conducted, and the performance results will influence future contracting decisions. This QASP emphasizes a structured approach to uphold service standards, focusing on veterans' holistic needs and outcomes, thus supporting the broader goals of federal and state contracting responsibilities.
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