The Department of Veterans Affairs, Boston Healthcare System, intends to award a sole-source, firm-fixed contract to AGFA US Corp. for preventive maintenance and support services. This contract, identified by solicitation number 36C24126Q0122, will cover a base year plus two option years, from January 1, 2026, to December 31, 2028. The services include annual preventive maintenance on items detailed in an attached Statement of Work. The contracting office is in Brockton, MA, and the point of contact is Kim McCarthy (kim.mccarthy@va.gov). Although this is not a request for competitive proposals, responsible sources believing they are qualified may submit detailed documentation by December 11, 2025, at 11:00 AM EST, for market research purposes. The government retains discretion on whether to pursue an unrestricted procurement based on responses received.

This Statement of Work outlines requirements for contractors providing equipment repair and servicing to the VA. Key provisions include the contractor providing parts that meet or exceed factory specifications, performing work during normal business hours (8 AM - 5 PM, M-F, excluding Federal Holidays), and demonstrating substantial experience and technical ability. Contractors must provide detailed written service reports after each visit. Crucially, the document emphasizes stringent VA information and information system security/privacy language. Contractors, their personnel, and subcontractors are subject to federal laws, VA directives, and handbooks regarding information security. Violations can lead to payment withholding or contract termination. Contractors must only access VA information systems to the extent necessary for their services and are subject to the same background security investigations as VA employees. Immediate notification to VA is required for any known or suspected security/privacy incidents. The contract includes provisions for liquidated damages in the event of a data breach involving sensitive personal information, though VA may forgo these if actual damages are paid. VA reserves the right to conduct security controls compliance testing. All contractor and subcontractor employees must complete VA Privacy and Information Security Awareness Training and sign Rules of Behavior before gaining access to VA information and systems.

The Department of Veterans Affairs (VA), VISN 01, Northampton Medical Center, is seeking a sole source task order for an annual maintenance and support agreement for the AGFA DR 400 Detector System at the Worcester Belmont Street Campus. This exception to fair opportunity, identified by Acquisition ID#: 36C241-26-AP-0913, is justified under FAR 16.505(b)(2)(i)(B) because only AGFA US Corp is capable of providing the required highly specialized and proprietary services. Market research confirmed no other sources could meet the government's needs, as only AGFA field service engineers are authorized to perform maintenance, provide software licenses and updates, and ensure compliance with FDA and cybersecurity requirements due to the proprietary nature of the equipment and software. The estimated cost is considered fair and reasonable as it is part of an existing AGFA US Corp IDIQ contract.